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If you are going to get a 1.5" or 2" valve, just go for a butterfly valve - they're easier to clean and probably cheaper than a ball valve at that size. And easier to find.

Hi Bad Wolf, A common misconception is that stainless steel is stain proof. It is not. Stainless steel does stain less (a lot less) than regular steel, but it can/will rust over time and/or with the right conditions. Here are some things that can promote stain or corrosion in stainless...

This is John from Stout Tanks. We've had to replace only 2 kettles ever that couldn't be repaired. Unfortunately, Orange Hero got one of those. After he notified us that the repair didn't take, we immediately started on a new kettle. We also are changing the design on these kettles to...

Hi V., Please send the invoice to us ASAP and we will take care of it. I'm sorry it was such an ordeal to get this taken care of - in other situations it has gone much smoother and quickly. While this is an infrequent problem, we are working on a design improvement to reduce the chances of...

Hi TNugent, Thanks for your feedback. Nobody likes to hear unpleasant feedback, but I'd rather hear it than not and have someone build pent up frustration. We can deal with issues we know about, but we can't deal with issues we don't know about. We can/do help people find a welder if...

TX Joe, Please contact us about your ports. Thanks, John/Stout Tanks

Hi Dcou9, We found a nearby repair person for Orangehero some time ago, and recently he brought the tank there and the guy thought he would not be up to the job for the repair (when we described the issue on the phone, they said they could do it, but changed after they saw it). So we are...

Hi Dan, It's rare that we have leaks - our warranty is 1 year and we try to get repairs taken care of locally. Remind us about the leak test and we will do it. Cheers, John

Hi Dcoux09 This is John from Stout Tanks. We put the thermowell at approx. the 4 gal. level on the 15 gal. brew kettle. On the direct fire kettles, we do include a dial thermometer to go with the thermowell. Cheers, John/Stout Tanks and Kettles, LLC

This is John from Stout Tanks again. Regarding the HERMS coil - we've sold many of these hot liquor tanks with the same configuration as BadWolfBrewing has without this issue. We received an email from him about this just today and have responded to help figure out what is going on with...

Hi Everyone, This is John from Stout Tanks. We do warrant the products we sell. I believe I know which item this is and we did ask our customer to see if he had a local welder do the repairs - we prefer to have repairs done locally for two main reasons: 1) it's the fastest way to...

I recommend not using the sparge arm for recirculation - you risk hot side aeration. Using a 90 deg. hose barb and a short piece of hose to lay the wort gently on on top of the grain bed will minimize HSA. The husks and particles that initially sneak out will then be laid on top of the grain...

HI Aaron, If your last name starts with P I just responded to you. Thank you for the comments, Ben - we are in fact working on a major website upgrade right now. Cheers, John

Hi, We've gotten a bit behind with a recent increase in email activity. Please let me know your name so I can find your message and respond. Cheers, John

Most chest freezers aren't tall enough for a conical fermenter. I'd suggest an upright freezer instead. And, there's not many things that will throw out your back as much as bending way over (such as into a chest freezer) and lifting even moderately heavy things. And there aren't too many...

Hi, this is John from Stout Tanks and Kettles. We're in business and doing well! We get a lot of emails and don't always get them answered in a timely manner (not good, we know it and we've gotten more help and maybe we'll get even more help). Cheers, John Stout Tanks and Kettles

Starsan has been found to be the culprit (and other "lubricious" sanitizers). It is so slippery that it makes it difficult for the gasket to stay in the groove. Iodophor works a lot better in this respect and has solved the problem some of our customers have had with this. Cheers...

Check here: http://conical-fermenter.com/products/conicals/ If you can wait 1 or 2 months, you can get one of these.

You might try gently stirring, but stirring enough to create a whirlpool effect and force the remaining yeast that is clinging to the sides of the fermenter to go the bottom of the fermenter. After 30 minutes or so, dump the yeast, wait a day, dump it again, then gently stir in your sugar...

Hi, This is John from Stout Tanks. Sometimes we get a lot of emails, compounded with a summer reunion/vacation last week. We're working to respond better and faster.