sdreaper
Well-Known Member
Just not a good look among the other price increases. Lots of promises for next year won't take effect immediately next member year, either. She mentioned the locker build out (perks for tiers two and three) won't happen until registration closes... which she said would probably be some time in June. Guess I just soured on "promises" from these programs. Establish yourself, prove the value is there, and then I'll consider.
And they don't seem to be committing to web shop pick ups in house, either. Someone asked in the member group if it would resume after March and it was a very vague response about still having "discussions" about it (or something along those lines... can't see it since I'm not longer a member. They are somehow the only brewery in town that can't handle it, and many much smaller breweries have no issues holding orders.
This probably all sounds very whiny. Not intending for it to be that way, but maybe it's just me finally seeing the light with regards to many of these programs being a pure cash grab. Kudos to handful of member programs that really seem to do it right.
While sounding whiny I think you got it all right. I opted not to renew for this year mostly because I need to dwindle down my 8 memberships (now 7 since this one ended) to probably 2 or 3. But yeah, some of the promises are great on paper/browser but in actual practice it takes more work to implement. So there were a few instances of over-promising and under-delivering that rubbed me the wrong way. Rachel is trying to turn around the membership and is very very open to criticism. Her answers aren't always crystal clear, as you had mentioned....but asking her in person usually gets a better response. I know that isn't easy for everyone and rather inconvenient but it does happen.
I might rejoin next year depending on how friends tell me this year was. I'll also still be visiting the tasting room quite a bit and hopefully the friends I made there can help me out by "looking the other way" when they pour me a viking-only taster. But I won't go there counting on it.