LearntoBrew.com

[mayday1019]

Has anyone bought a brewkit from LearntoBrew.com? I have been looking online and am about to pull the trigger on this one. Has anyone experienced the products and service from this site?

Thanks!

 

[Brewmoor]

I ordered 2 sets of ball lock disconnects from them several weeks ago. When the order came there was only one set. I tried sending email through Ebay and got a message that they would not respond until after the 19th. I emailed the website and heard nothing.

I remembered today when Ebay spammed me about leaving feedback. So I sent another email and left a message on their phone. Should I expect a response? Should I wait a day or so? I feel compelled to leave negative feedback on Ebay if they do not contact me. I know I am only out a few bucks but it sorta bugs me.

What do you all think?

 

[JOHN51277]

If you got bad service, by all means let people know. Bad service needs to be brought up more. Don't settle for second rate service!

 

[bode82]

I ll copy and paste an e-mail i just sent to learntobrew homebrewshop:

Dear Learntobrew shopowner,

if you already learned how to brew now its time to learn how to treat your customers!

The thing is, i made an order (905247) several weeks ago and received a confirmation e-mail as below.
But i logged at the site and the information i got there says that the order doenst exist.
Since then i sent several e-mails (4 to be exactly) to:
- [email protected]
- [email protected]
- [email protected]

But unfortunately, no one cared enough to answer.
Well i made the order and its pretty fair for me to know if it was already shipped, and if everything is ok.

If i still get ignored i will personally post what happened to me in all american homebrewing foruns i participated and consider a law action to prevent such thing happens to other people

Consider this one last chance to do the right thing and answer my e-mail.
Regards.
Daniel

 

[chainsmoke]

I'm glad mayday1019 finally got his answer!

 

[Westel]

This shop used to be very good, When I get a chance to make it to Oklahoma city I stop in. This last time I stopped in there were new people there and they seemed to not have any clue what was going on... also they were out of 2 row lol. Not sure if owner has changed or what but this won't be my go to place anymore for sure.

 

[mike_23us]

I'm going to say Ive never had a problem with them, they are very knowledgable and Chris is always willing to answer questions, plus there Class's are awesome.

 

[brad6622]

Never bought off their website but have bought from their store and had no issues at all except prices in store are more expensive than online

 

[bygracealone]

Hey guys,

I just wanted to put in a good word for the folks over at Learn to Brew. I bought a premium two tap tower kegerator kit from them with upgraded Perlicks shipped for $377.

While placing my order I asked for a couple of modifications, which they were unable to do since the kits come pre-assembled. Anyway, long story short, they surprised me with an upgraded stainless steel tower for free!

Nice guys over there, so I thought I'd pass along my good experience.

By the way, here's the link to the setup I bought from them:

http://www.learntobrew.com/store/it...p_Tower_Mount_Homebrew_Premium_Regualtor.html

Sincerely,

Steve