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I am a satisfied KC customer as well. I dealt with Ben via email and telephone for my order (two tap tower conversion w/Perlick upgrades) and he was helpful and more importantly...my stuff arrived in a timely manner as advertised.

I would definitely do business with them again or recommend them as well.

Cheers,
AJ
 
Was so pumped to get my dual regulator from KegConnection; it showed up tonight and even though the shipping was prepaid my item had $57 extra charges from UPS so I refused the shipment. I sent an email to their customer service and after I found this thread I forwarded it to the two email addresses given above. I hope they can work my issue out.
 
I just ordered my keg setup from KegConnection. They are very helpful but extremely busy. I guess you cannot fault a company for that. I dealt with Ben. When I would call and he was on the phone, he was very quick to return the call. I had a custom order and Ben was very patient with me.
 
Ordered a two tap tower with Perlicks. It arrived Monday, but one of the couplers was bent to the point where I couldn't attach the faucet. It obviously came that way from the factory, since the packaging was fine. Shot them an email with a pic of the damage, and I received a call the next day saying that a replacement would be in the mail ASAP. It will arrive while I am gone for the week, and I was hoping to have the kegerator done before I left, but I am pleased with the service. They continue to earn my business.
 
figured I'd ask in here:

how in the hell do you take apart a kegconnection manifold!? I've got a 3-way with a plug in the third hole, and I'd like to add another check vale/nipple so I can have a dedicated line with an air chuck to carb soda bottles (and pump up my bike tires! :) )

anyway, the plug is stuck. really STUCK. the check valves loosen right up, but that brings me to another problem: how did they get them on there in the first place? the bolts on top of them are too tall, you can't even rotate them around to unscrew.

to clarify, http://stores.kegconnection.com/catalog/3 way manifold.jpg this is what I have, except theres a plug in place of the third (bottom) check valve.

how can I get a check valve OFF to take to home depot and figure out what I need to buy to replace it. (if they even have anything that will work, otherwise I'll have to order one, ugh)
 
Bought a 4-pack corney keg system complete with 4-way manifold with seperate shut-off valves, CO2 tank and dual gauge regulator about 4 months ago.. Shipping was fast and I had it in about 10 days.. The manifold they sent me leakes (and it cost me a whole 5# tank of CO2 in about 2 days), but I called them and they replaced it right away. Good to deal with and stand by their products.
 
figured I'd ask in here:

how in the hell do you take apart a kegconnection manifold!? I've got a 3-way with a plug in the third hole, and I'd like to add another check vale/nipple so I can have a dedicated line with an air chuck to carb soda bottles (and pump up my bike tires! :) )

anyway, the plug is stuck. really STUCK. the check valves loosen right up, but that brings me to another problem: how did they get them on there in the first place? the bolts on top of them are too tall, you can't even rotate them around to unscrew.

I have a similar manifold. I received the manifold with two check valves and a plug. I received the third check valve from KC to replace the plug. I had to put the manifold in a vice (carefully tightened with a cloth protecting both sides). I then used a box end wrench with some elbow grease to get the plug out. It was in there pretty good.

Also, make sure to apply liberal amounts of teflon tape when you thread in your new check valve. It took me a couple tries to get a good seal.
 
I'm pretty new to brewing and hope to start kegging in the future. After reading all the great reviews and finding out they're in San Marcos, it's a no brainer! these guys are getting my business when it comes time to keg!

Any word on the HBT discount? lol
 
TOTALLY agree with the majority here. They are excellent. I just received my ENTIRE setup for 2 perlick faucet refridgerator style keg system. I upgraded everything I could and even called them to upgrade from a dual gauge regulator to a dual body regulator without problems. Super fast shipping (under a week to rural western washington). I then called them back with a noob question about keg maintenance and they were super friendly. Did I mention they were the cheapest/best value that I could find anywhere?!?!?? :drunk:
 
I've spent a lot of $$ with Keg Connection over the last six months: Two keg kegerator, then the setup for a two keg keezer, then another setup for a keezer for my son (am I a good dad or what). Nothing but good things to say. I usually get my stuff the next day because I'm also in Texas.

Good people, good prices, good service.
 
I just ordered a bunch of parts from them. Customer service was superb. No sales tax! Here's to a perfect order! :mug:
 
I ordered a 3 kegs, manifold and 5# CO2 bottle from KC thru Amazon (I had a gift certificate) and since they are just down the road from me, I opted for pick up from their warehouse. Instead of refunding the shipping costs, they offered to upgrade my 5# CO2 bottle to a 10#. Needless to say, I accepted the deal.

Everything is working great. I am completely satisfied with KC and will definitely purchase all my kegging related equipment from them.

I have kegged and drained an English Pale Ale and a Bavarian Hefeweizen (both recipes from AHS). On Monday, I kegged a Cream Ale (also from AHS)and am force carbing so it should be ready today or tomorrow. Next up is a Nut Brown Ale from, you guessed it, AHS.

It's homebrew heaven in central Texas with AHS and KC so close:mug:. Now if something could be done about the summers.
 
Was so pumped to get my dual regulator from KegConnection; it showed up tonight and even though the shipping was prepaid my item had $57 extra charges from UPS so I refused the shipment. I sent an email to their customer service and after I found this thread I forwarded it to the two email addresses given above. I hope they can work my issue out.

This issue was handled to my complete satisfaction by Keg Connection. They took the item back and re-shipped it USPS (arrived today) which doesn't have these ridiculous customs charges. Todd Burns at Keg Connection was great to deal with and I would certainly recommend this company.
 
I
It's homebrew heaven in central Texas with AHS and KC so close:mug:. Now if something could be done about the summers.

No joke! Where are you out of? It's just damned hot all around but I don't have to tell you that! Atleast here in New Braunfels we can float all the time, San Marcos too
 
I live in Round Rock and this summer has been brutal!!
I (we) keep cool by floating in the pool with a nice cold homebrew!

We had some friends over last weekend and I brought the keg of Cream Ale out on the deck in an insulated garbage can. I made the mistake of placing it close to the pool (an above ground with the deck built around it) so we didn't have to get out to refill our glasses.:p By the end of the day, the keg was really light and several days later it started hissing when I went to fill a growler.

Next up is a Nut Brown Ale. It's in secondary right now and will be kegged in 2weeks.
 
The masses can't be wrong. They're great to do business w/ and the customer service is second to none. As I've stated numerous times on here, I'm currently in Afghanistan and when I placed my order w/ them today, Ben put a note on the invoice that should I need to return or exhange anything, to take care of me when I get home. I don't know of any places that would do that. That alone right there earned my repeat business in the near future.

I actually caught Ben this morning while he was driving. He asked if there was a number he could call me back at. Since I'm overseas, its kinda difficult for him to do that, so he said he'd be in the office in 30 mins. and asked if I could call in an hour to make sure he was there. He even asked if that would be too late (which it wasnt). I would highly recommend buying from these guys!
 
Another vote of confidence for kegconnection. I've placed 2 decent sized orders with them, both times the customer support's been good and things have been processed and shipped in a timely fashion and arrived with no problems.
 
I have placed 5 orders with them to date from kegs to tubing to faucets. Never a problem. Prices are competitive. Good to deal with and would buy from them again
 
TOTALLY agree with the majority here. They are excellent. I just received my ENTIRE setup for 2 perlick faucet refridgerator style keg system. I upgraded everything I could and even called them to upgrade from a dual gauge regulator to a dual body regulator without problems. Super fast shipping (under a week to rural western washington). I then called them back with a noob question about keg maintenance and they were super friendly. Did I mention they were the cheapest/best value that I could find anywhere?!?!?? :drunk:

This is more or less exactly what I did, and my experience with them was excellent. I had a problem with one of the guages on the dual body and they shipped out a replacement part as soon as I notified them. Great service and the product is doing its duty faithfully so far.
 
are they doing a black friday this year?
I need too double my keg stock.

lol
 
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