Clearly you are not big on customer service, whatever your line of work. Serving ALL customer requests is the best way to keep that customer. Lying and scheming simply to push your product will not be tolerated by the market. Surely there are snake oil salesmen out there, but the word "NEVER" might be a tad strong.
I don't think anyone is accusing Charlie Talley of anything even remotely approaching dishonesty. I met him once, and he seems like a great guy. He makes fine products and he does a really great job with customer support. He believes in his product, as he should. He has done a lot for homebrewers over the years, and he has every drop of my respect.
And, I can relate to that. I do coffee import/export, and I am extremely proud of my product. I can count the number of complaints I've had over the years on one hand, and I do my best to run an honest business. At the same time, some people believe that coffee is bad for you. I think they're wrong, but I also recognize that I'm not an unbiased source. If you are going to have a commission to evaluate the effects of coffee, I probably shouldn't be on it. That's not because I'm dishonest, but because I've spent the last ten years thinking about how great coffee is. It's just the way I think, and any perceived flaws are going to take a lot longer to sink into my skull than into that of someone objective.
I feel I need to side with Revvy here a bit. The concept that oxygen will be more readily absorbed from air inside of a bubble than just the air inside of the keg is not reasonable, rather is the result of an over-active homebrewer's imagination. The reason you don't fear the foam is because even with a carboy/keg half full of foam, the volume of starsan that is actually in there is very small. Ever tried to measure the thickness of a bubble? Just put the beer in the thing and drink it.![]()
If the bubble is thin, that means the air inside the bubble is taking up most of the volume, no? I think that was the point.