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- Nov 26, 2013
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I'm getting ready to set up a PiZero running Linux at a vaca home so I can review syslogs for power "events" I suspect are happening.I was about to say something about running Linux on my raspberry pi, but now you all have me concerned that the militant vegans are about to show up.
I'm getting ready to set up a PiZero running Linux at a vaca home so I can review syslogs for power "events" I suspect are happening.
Reading some folks posts is like picking up Clockwork Orange all over again. I can easily read all the words, but as a sentence, I've only got the gist of an implication.I know this is supposed to be about the small scratch at the wheel well opening, but am I the only one who sees the scary clown face?
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At least Clockwork had a glossary in the back.Reading some folks posts is like picking up Clockwork Orange all over again. I can easily read all the words, but as a sentence, I've only got the gist of an implication.
But it is Generator season, which is like the next best thing!It ain't Christmas yet
But it is Generator season, which is like the next best thing!
I am nothing if not multifaceted.You're a vacation home kind of person??
Tell me more...
You’re welcome.Reading some folks posts is like picking up Clockwork Orange all over again. I can easily read all the words, but as a sentence, I've only got the gist of an implication.
One week, I crawled under a desk to find that a scanner was not working because the user had repeatedly forced the usb cable into their now-completely-destroyed spare display port. The next week, I was notified by their supervisor that they had requested a second monitor.
I always made them delete their temp files and disable all the stupid garbage they'd installed before a reboot...We used to interview kids for in-house tech support jobs and I would wait until everyone else had asked all their questions of the candidate and then I would ask one question. "If a user calls you and says email is down, what is the first thing you do?". If they said anything besides check their own email first, it was thumbs down. Another was, "What is the first thing you ask a user to do when troubleshooting any workstation issue remotely over the phone?". Anything besides "reboot" was a disappointment.
“Email has been down half the day!”We used to interview kids for in-house tech support jobs and I would wait until everyone else had asked all their questions of the candidate and then I would ask one question. "If a user calls you and says email is down, what is the first thing you do?". If they said anything besides check their own email first, it was thumbs down. Another was, "What is the first thing you ask a user to do when troubleshooting any workstation issue remotely over the phone?". Anything besides "reboot" was a disappointment.
I always made them delete their temp files and disable all the stupid garbage they'd installed before a reboot...
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COMET CURSOR!
We had that, or something like it, probably on our win98 machine.
I shutter to think what malware was installed with it.
I had to run window$ for file compatibility but I also kept Free BSD as a boot option on every system I had so that I could easily repair the M$ garbage when it inevitably barfed and passed out.Yeah, some years ago I deliberately steered a sister of mine towards Mac because 1) I wasn't proficient with Linux yet; 2) I was already trying to do remote support for my parents, which was frustrating enough, and I didn't want to mess with her gear too; & 3) at the time Macs seemed solid and she wasn't running any obscure software that Macs couldn't handle.
These days, I understand SSH well enough and I could probably set up an Ubuntu or Mint install for somebody, spend an afternoon tweaking it, and give them a file and a printout of instructions for what information to have ready before they call me with a problem, and remotely login to update their machine and reboot it, hopefully solving their issues.
But the way things have gone most of my family are in the Apple ecosystem, a lot of my in-laws use their phones, and I don't even tinker with new Linux distros like I did back in the mid-late aughts.
Um, Windows?I shudder to think what malware was installed with it.
I don't even tinker with new Linux distros like I did back in the mid-late aughts.
Pfsh.modern techies have it way too easy, I did tech support in the early 2000's when you still had to do modem strings to figure out why a customer wasn't connecting at the right speed.
You're doing it wrong!! By the time Window$ Vista came around I told everyone I used BSD, Mac and Linux now and had no idea how Vista worked..... Amazing just how fast people at work stop being available to run out to the street-vendors to grab your lunch for your and family and friends are calling significantly less!modern techies have it way too easy, I did tech support in the early 2000's when you still had to do modem strings to figure out why a customer wasn't connecting at the right speed.
Um, Windows?
And don’t you miss that? I know I do.
Depends on the issue, but yeah you gotta start with the basics and work forward thru a process of elimination if it's something you haven't seen before or something that could have multiple causes. Is it plugged in? Is the person in the next cube having the same issue or is it just you? Can you surf any other website normally? Knowing that you establish a baseline and then proceed to the more in-depth confusion indicates troubleshooting experience.I always made them delete their temp files and disable all the stupid garbage they'd installed before a reboot...
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