Whoa, that's a lot of grain. 12 lbs of grain gets me nearly 7% on a 5 gallon batch of IPA, which is around 77% efficiency. Lower gravity brews get me into the high 80's.
First thing I would look at is your crush. Then mash conditions (consistent temps, good stir w/ no dough balls, proper water). As long as you end up with 10 gallons (and not over), I don't see how your sparge volume would be the culprit. There are lots of threads here on lower efficiency. If you need to bump up your ABV a tad, you can always add 5-7% sugar in a pinch. Or better yet keep some DME on hand to boost your ABV up to targets until you figure out your efficiency issues.