Corny keg purchasing question...CHI company

[Finn]

Ja, klar! Give the buggers a chance to get it right. If they don't treat you right, hell, let us know. Three weeks, das tut nichts, you're the customer for crying out loud, and you know an awful lot of other might-be customers through this board!

I'm lucky -- my LHBS (Corvallis Home Brewing Supply on Fourth Street in Corvallis, Ore. -- I try to never miss a chance to give Joel Rea, the owner, a prop or two) bought a huge stockpile from a local bottler and I can get a butt-ugly Cornelius Spartan that holds pressure for $25, live and in person, no shipping (other than a quart of gasoline for the ol' MG). You might check and see if your LHBS has something similar going on. (He'll sell me a shiny, luverly dee-luxe Corny for $35, but I don't care what they look like!)

Prozit!

--Finn

 

[pen25]

I just wanted to let you all know i bought 2 4pack single handle kegs from chi. i recived the order super fast from cali to oklahoma. opened the first box and check out the kegs. kinda banged up and outside dirty but hey im ok with that. i mean they will be in a keezer anyway. so i rebuilt 4 kegs with some rebuilds i already had handy and didnt want to mes with opening the other box to grab the kits from there. put starsan in them ready for some cider i had waiting and filled up 3 of them. well i went and looked at the other box so i could rebuild them last night and i couldnt find the gaskets. i called up chi today and they are shipping me the gasket kits. no hassles no headaches. though i have to wait on rebuilding the kegs its fine since i wont be brewing another batch for a couple more weeks and wont have anything ready for them until a while later.

anyway over all awesome service. will def buy from this company again.

 

[truckmann]

I bought a 4 pack from them also and they forgot to add the gaskets. It took me a couple extra weeks to get them, but I did eventually get them. I do believe that Chi will do their best to provide what they say they will even if it takes them a couple extra tries. It would be nice however if they would do a better job of getting it done right on the first try.

 

[sea2summit3]

aaaarrrrgggg... i haven't gotten around to calling them yet about my kegs. i found out that the reason why one of the kegs with the rattly diptube is that way is because the diptube has a slight kink in the top of it. so its not quite circular anymore. is it too late you think to call them and ask about it? its been almost a month now since i ordered them and 3 weeks to the day since i got them at my door.

Did CHI ever resolve the problem?

I'll be headed through Diamond Springs next week and planning on stopping by to pick up a 4 pack. It sounds like most people have had good luck with CHI. From what I've found they seem to be the most reasonably priced.

****These will be my first kegs... would you all recommend going with rebuilt, rather than just cleaned and pressure tested? Has CHI stood by their product for those of you who have received kegs that depressurized? ****

 

[TheCHICompany]

To all,
Thank you for your patronage, IT IS APPRECIATED!

RE: Depressurized kegs

When the kegs are processed, they are then re-stored into one of (8) 40' cargo containers in a pressurized state.
When pulled from stock to be sent they are tested for pressure. Those that are "dead" are put aside for fixing. Those that are pressurized are sent out.

Pressurized kegs can be held in storage before shipping anywhere from 3 days to 3 months. By this time the poppet seals can be "dry".

During shipping, UPS must have gorillas throwing these boxes everywhere, thus "unseating" (ever so slightly) the poppets, thus causing depressurization during shipping.

We reccomend the following:
(We assume every Homebrewer disassembles and cleans/sanitizes each keg prior to initial use)
-If a keg is depressurized upon arrival, using a small pointed object, such as a small screwdriver, RAPIDLY/repeatedly, depress the poppet valve while AT THE SAME TIME spritzing some water on the poppet.
-Repressurize.
-9 times out of ten this "re-seats" the poppet and pressure is held.

-We also reccomend the use of Keg Lube on all gaskets and seals.

I hope this helps,
The CHI Company

 

[McKBrew]

Mjc, thanks for taking the time to get involved here at HBT. We definately appreciate it when companies take the time to post here and resolve issues. I'll eventually get around to ordering from you myself, your prices are by far the best I can get anywhere on the west coast.

 

[sea2summit3]

Stopped by Chi a couple days ago in Diamond Springs. Friendly and helpful staff. They pulled out a bunch of cornys for me to look through and choose from. My 4 pack is still holding pressure. Looking forward to getting them cleaned up today and starting a batch of Apfelwein today. Woohoo!

MJC- Thanks for your help!

 

[TheCHICompany]

Mjc, thanks for taking the time to get involved here at HBT. We definately appreciate it when companies take the time to post here and resolve issues. I'll eventually get around to ordering from you myself, your prices are by far the best I can get anywhere on the west coast.

Thank you,
We would reply more often but in the past, other members have tried to have us banned due to "spamming" and/or "...just promoting your business". We now reply very sparingly.

 

[Yuri_Rage]

Mic, since you have a Vendor membership here, your posts will not be viewed as spam. Please respond as you see fit.

 

[beerthirty]

I bought 20 for a grp buy and only 1 had a problem. It was leaking from a cracked plastic relief and from a poppit. They quickly sent me a new top and poppit. My only regret was only 4 were for me.