Brewmasters Warehouse

[GreenDragon]

I don't see a way to sort the recipes by reviews. What's one of your more popular APAs? Extract preferred.

 

[FiveKaiBrewing]

i don't see a way to sort the recipes by reviews. What's one of your more popular apas? Extract preferred.

i also think having the ability to sort by review would be badass!!!! MOST POPULAR, BEST SELLING ETC...

 

[Brewmasters Warehouse]

i also think having the ability to sort by review would be badass!!!! MOST POPULAR, BEST SELLING ETC...

So do we, which is why we are working on it. We have actually been working on a lot of things on the website. When it launches it will be large overhaul of the website.

 

[Atvar]

I'd like to see the recipe book sortable by date modified and style. Also, I noticed that you need to open up brews in the brew builder to reach the quantity adjustment page where you can remove ingredients that are already on hand.

Looking forward to the website update!

 

[exterm24]

Hey guys,

Just wanted to say I was really pleased with my first Brewmaster Warehouse order. I placed the order Sunday night got it Wednesday. Also I really liked that you printed the Brew Builder recipe name one the grain and LME containers. Although it didn't matter much this time as I only ordered one recipe that will come in handy during future multi recipe orders.

Thanks Again!

 

[molsonG]

please look into adding a oxygen system if you havent already, thanks

 

[woffordcm]

Made order and it shipped less than 2 hours later, so far i am impressed.

 

[BoxofRain]

Great customer service. They were able to pull my order and add a stir bar. It seems that my only one ended up in my fermentor a few hours after putting in my order.

 

[cwheel]

Ed, what is the criteria for the hops that you stock? I'm looking for whole leaf nugget, and was curious if you stock that as you get it, or if that is just not one of the hop options that you carry. Thanks!

 

[Brewmasters Warehouse]

Ed, what is the criteria for the hops that you stock? I'm looking for whole leaf nugget, and was curious if you stock that as you get it, or if that is just not one of the hop options that you carry. Thanks!

We typically only carry pellets at this time. We are carrying whole leaf Simcoe but that is only because it is whole leaf or nothing on SImcoe right now for us.

 

[Strave19]

I got my second order recently - and actually laughed out loud when I saw my "refund" for a tubing clamp that was out of stock. It was 2 quarters sealed in a vacuum bag with "refund for clamp" written on it in marker... priceless

One comment that I have would be to try and use biodegradable packing peanuts. I don't have a way to re-use or recycle those and I ended up with about a 3ft x 1.5ft box full after my last order. Maybe just use old newspaper or something instead that can easily be disposed of? I dont know... Hopefully I'm not the only one who was concerned with the peanuts.

Otherwise - thanks for the great service!

 

[Pilgarlic]

One comment that I have would be to try and use biodegradable packing peanuts. I don't have a way to re-use or recycle those and I ended up with about a 3ft x 1.5ft box full after my last order. Maybe just use old newspaper or something instead that can easily be disposed of? I dont know... Hopefully I'm not the only one who was concerned with the peanuts.

Otherwise - thanks for the great service!

I had previously posted praise for BMW for using an empty grain bag in lieu of the usual foam peanuts. I've been saving my peanuts, hoping that one day I'll need them for shipping.

I have also heard that there is some way to recycle them. I'll have to go relook at that.

 

[permo]

Love brewmasters but my favorite line of Brittish Crystal Malts is not longer available. No More Medium Crystal, Dark Crystal and Extra Dark Crystal ....I have to modify lots of my recipes now!

 

[TheDudeLebowski]

I had previously posted praise for BMW for using an empty grain bag in lieu of the usual foam peanuts. I've been saving my peanuts, hoping that one day I'll need them for shipping.

I have also heard that there is some way to recycle them. I'll have to go relook at that.

UPS will take/recycle your packing material. I think it's a great service they supply.

There's a link on the upper right hand corner:

http://www.theupsstore.com/products/pages/pac.aspx

 

[Pilgarlic]

UPS will take/recycle your packing material. I think it's a great service they supply.

There's a link on the upper right hand corner:

http://www.theupsstore.com/products/pages/pac.aspx

Thanks for the tip. I'll take 'em down there.

 

[nutty_gnome]

Just chiming in to praise BMW for their excellent service. Placed order over the web around noon on Tuesday and I had my order in hand by Thursday before 1pm. And that was with the flat shipping rate (Georgia to NJ)!

I would also like to see you carry the oxygenation kits.

I dont mess with the common recipe database much, but I would be interested in looking at a few "top 5" lists.... Such as best selling all grain/extract/ale/lager recipe; most expensive per gallon actually bought; and highest rated recipes.

N_G

 

[Brewmasters Warehouse]

Just chiming in to praise BMW for their excellent service. Placed order over the web around noon on Tuesday and I had my order in hand by Thursday before 1pm. And that was with the flat shipping rate (Georgia to NJ)!

I would also like to see you carry the oxygenation kits.

I dont mess with the common recipe database much, but I would be interested in looking at a few "top 5" lists.... Such as best selling all grain/extract/ale/lager recipe; most expensive per gallon actually bought; and highest rated recipes.

N_G

Thanks for the nice comments. I wish we had oxygenation kits also. We used to carry them but then the suppliers discontinued them and we have not seen them return. We the suppliers start carrying them we will too.

Thanks,

Ed

 

[chunklefunk]

Went to BMW last Monday and picked up supplies for a Hef and a Blonde that I will add cherries to. Got to meet Ed, but it was in a hurray. It was pretty cool that I could print off my recipe from their website in store to get filled. Ed even honored the 10% preferred customer code in store.

 

[hadabar]

yeh...if I can't get to the LHBS I always will order from these guys...I work nights and live 30 min away so sometimes its BMWH to the rescue...

 

[ThickHead]

yeh...if I can't get to the LHBS I always will order from these guys...I work nights and live 30 min away so sometimes its BMWH to the rescue...

Brewmaster's Warehouse is now my LHBS. Even though I live muuuuuch closer to Hop City. Everyone that i have met working at Brewmaster's Warehouse has been fantastic. The only knock I have on them is that they do not carry many whole-leaf hops, which I prefer to pellets (but no one else in town seems to carry many either). I still order them through my old LHBS back in west Asheville.

So, if you're listening Ed, stock up on those whole-leafs.

 

[hadabar]

I miss the simpsons malts... oh well

 

[mikeysab]

Another "out of stock" email. Thats 2 in a row. Still worth ordereing from BMW, just wish the site knew what's out of stock.

 

[Backporchbrewery]

ordered 2am this morning, and order shipped before 11am. Now that was fast!

 

[jdubb75]

Awesome, awesome, awesome! I ordered the Third Date IPA Sunday night and forgot to add muslin bags to my order. I emailed and asked if they could be added before shipping. I received my order today, bags were included and there was no charge for them on my invoice. Granted it was only 5 bags @ $.59 each, but it's things like this that will earn my repeat business for sure.

 

[mikeysab]

I don't want to give Ed a bad review, so I'll just say that BMW is, to me, the best OLHBS out there. I place the majority of my orders with them, and usually don't have any problems. The PCL is a great service to their customers and their customer service is the best out there.

That being said, they really need to change their website to reflect out of stock items. The last two orders I placed contained out of stock items, which I had no idea of until a day later. (2 days later on the first one). They do give options as to what to do with the order and offer to make two seperate shipments, which I understand would cost them extra money. But having to place an order only to find out the next day, or two days later that an item is out of stock, shouldn't happen. Some sites out there go as far as to list how many of an item they have left. Some just show an item as out of stock. Once again, for the majority of things, BMW is the best. But please Ed, make the change to integrate your stock into the website. For me, it's the only hurdle to making you the ONLY place I order from.

 

[Brewmasters Warehouse]

The inventory integration is part of the next update to the website which should be happening soon. Until then we can only do our best to keep up with it and continue to offer the best customer service when dealing with out of stocks.

Thanks,

Ed

 

[cwheel]

Ed, any chance you have unclaimed hop rhizomes? Or does BMW do hop sales only on an as-ordered basis?

 

[Brewmasters Warehouse]

Ed, any chance you have unclaimed hop rhizomes? Or does BMW do hop sales only on an as-ordered basis?

We are out of rhizomes. We did order some extras but not a lot and they were scooped up in store within 2 days.

Sorry,

Ed

 

[BSBrewer]

Ed,

Will you guys be getting the new White Labs Platinum strain WLP410?

 

[benbradford]

I would like to request that you could carry an adapter to add a second regulator to the co2 setup.

here is a link to what I am talking about

http://www.midwestsupplies.com/double-regulator-adapter.html

would much rather order this from you, as you are the only supplier that i use...

p.s. Is there a bonus for breaking a $1000 in orders, or do I just happily keep enjoying the excellent customer service and pricing?