Here is my version of the Hibiscus Nelson Saison many on here have brewed:
9 lbs 8.0 oz Pilsen
1 lbs Munich Malt (9.0 SRM)
8.0 oz Wheat, Flaked (1.6 SRM)
4.8 oz Oats, Flaked (1.0 SRM)
1.00 oz...
They finally did get back to me saying that they missed my email because they were attending a Craft Brewing Event. They also said that the item I ordered went on back-order, but did not communicate that to me.
I'm having the same problem that the OP had with Brewer's Hardware. No shipping info. No response to email/messages. And of course no Thermowell.
I guess I will trying calling them next.
And if you do not have a fermentation chamber for lagering, then you could use the brewjacket:
https://www.kickstarter.com/projects/433436998/brewjacket-immersion-lager-beer-without-a-refriger