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Again, what's it to you? I think you just like to hear yourself talk. Forrest needs no defense from you. Who ordained you as policeman for this thread?

It's wholly appropriate for Forrest to address this issue publibly as he has been doing and hopefully will continue to do so. What makes no sense is why you and a couple other like minded individuals feel compelled to try and discredit anyone asking questions.

Thanks for conceding your loss.

Why do you care so much? Quit beating on him for asking for answers to his questions. What's it to you? The email could have come from an employees for all we know. Do you know who sent the email to him?

Thanks again Forrest. I think my points have been made and I will leave it at that. Best wishes to you!

My account has been closed and I am out no $. However; the same cannot be said for any merchant that has had one of these purloined accounts used to purchase goods or services and are now forced to pay chargebacks, associated fees, and in addition incurred lost products.

I mean this with respect. Amen brother.

Look. I've been following this thread since I was first told about it last week and found my account had been compromised. If there is any speculation it occurs on both sides. My opinion is that those in the same camp as me, are only asking for answers from AHS and assurances that our account...

Forrest, thank you for your response. Can you tell us how you know with certainty that it was not an employee? I have an email from AHS, I don't know if it was you, saying that you were hiring new employees during the same timeframe. To me it seems the most likely weak link in the chain.

Good one AZ_IPA! You made me smile with that. Thanks. :)

I agree with you dcott. I like AHS. Until this I had nothing but great service, except for a delay on my last order which I was told was due to a large increase in business. I congratulated AHS on their success via email. What I do not appreciate is what appears to me to be obfuscation by...

:ban: It would help the merchant to secure such data. Who do you think eats the costs and all associated fees associated with credit card fraud? And what value are you bring to the discussion? Just sayin'

True enough. And customers can vote with their feet. I hope they find the problem and resolve it. Until then, I will order elsewhere. And it is my business how a vendor handles my financial account information. To think otherwise is ignorant.

If that's enough for you, congratulations. All I recall Forrest commenting on was how he and others were looking externally. Others keep bringing up convoluted scenarios and ignore the simple methods. Most likely it was an unscrupulous employee with access to the account numbers. "Just...

Don't be smart. What I and others want to know is that they are looking internally at their security measures. These are simple standard methods that a confirmation would not harm.

Forrest, Would you please answer in detail how charges were/are processed by your business? Are they manually typed into a point-of-sale device? If so, then by whom? What physical security measures did/do you use to protect financial account numbers? Did/does every user have his or her own...

rawlus, you are not helping anyone. In all honesty, STFU.

Yes, molson did point out the PCI aspect of this issue earlier and posted 2 links on the subject. Interesting, are some of the common sense measures necessary to be compliant.

DITTO There appear to be people on this forum who have blind allegiance to or some financial interest in cheerleading for AHS.

You are too funny. If you think it's not such a big deal, then why don't you offer to cover the losses the customers of AHS and their banks have incurred?