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The only time I got a response from Keg Cowboy was after I disputed the charge with my credit card company. I don't know if their problems stem from incompetence or dishonesty, but I wouldn't do business with them again on a bet.

Reply and a half

I only heard from them after I disputed the charge with my bank.

I didn't hear anything from them until I told them I had disputed the credit card charge with my bank. Then I heard things but nothing satisfactory.

That's not how my bank explains the process to me. While I'm issued a provisional credit for the disputed charge, the merchant is given a chance to respond and resolve the issue. If we agree the issue is resolved (for example, by completing shipment), then the dispute on the charge is...

I posted the following in the Vendor Showcase "Free Shipping" thread before I knew this forum existed: Anyone else having troubles with shipments from Keg Cowboy? I place an order for a wort chiller on December 7th (supposed in stock), but I have yet to receive it. The order status shows...

Anyone else having troubles with shipments from Keg Cowboy? I place an order for a wort chiller on December 7th (supposed in stock), but I have yet to receive it. The order status shows "shipped" but I've only received a hose that was part of the order. There's no tracking information and...

5 Galleons. The OG was 1.046 and the FG was 1.018. Beersmith suggests it might have gotten down to 1.010.

I brewed a brown porter a while back and the bottles will gush out completely when opened. I've read the threads on this behavior, so I'm not jumping to conclusions about infections, etc. but I'm wondering what to expect going forward. Looking at my notes, it spent 2 1/2 weeks in a primary...

Thanks. I've checked with the LHBS, everything I need is in stock, so I suppose I'll be drinking this come early Fall.

Do you use Irish moss or any other clarifier in your boil? I'm getting ready to brew this on Sunday and I think that's the only change I'm contemplating.

I just received my water analysis report from Ward Labs and it's not quite what I expected. I did expect the alkalinity to be high but I don't know what to make of some of the low values. My first all-grain brew (Saison Ete) was a few weeks ago (before I had the report) and I just cut my water...

My first saison is still in the secondary, so I can't really comment on the recipe yet based upon any experience. However, I'll point out that Amazon has grains of paradise from several differerent sources.

Well, the most conserving would be to only brew when there's a lot of snow on the ground and use that to cool your wort, but that might be limiting. I use a small fountain pump in a cooler of water and a standard immersion chiller. I'll freeze up some blocks of ice before brewing and then...

Hey, I grew up in Greensboro (I'm in Chapel Hill now). Is there a good LHBS in Greensboro? I'm there often enough that I'd drop in on it.

The winner has just signed in. :-)