https://www.homebrewersassociation.org/forum/index.php?topic=6774.0
http://www.beeradvocate.com/community/threads/stuck-grain-mill.47665/
http://www.beeradvocate.com/community/threads/what-motor-should-i-get-for-my-barley-crusher.117032/
http://www.beersmith.com/forum/index.php?topic=9298.0
https://www.homebrewtalk.com/showthread.php?t=302061
"Offline BarleynYeast
Cellarman
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Posts: 48
Las Vegas, NV
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Re: what mill would you recommend?
« Reply #25 on: June 29, 2011, 04:55:52 PM »
I wore out my BC in about 50 10 Gal batches. :'( I need to take it apart and clean it every time I use it. (The knurling is worn down and the back roller doesnt catch.) I am limping through until I can afford to get a new mill. Great hearing all the opinions here to help me decide on what to buy for my next mill."
Sorry man this was just what I pulled up in five minutes... like I said google "worn out grain mill roller" and you will find thread after thread that all have the same denominator... sure people love them when they are new or if they only brew a handful of times a year...
The good news though as long as they stay in business you can keep sending it in for free roller replacement... according to the owner they have a lifetime warranty.
you do have to pay shipping though...
https://www.homebrewersassociation.org/forum/index.php?topic=22431.0
"Thank you for your email, It could a be a couple different things but most likely it could be the rollers are a little wore. Good news the warrantee does cover this. We have mills out there I know have crushed 1000s of pounds but everything is machined here and should be the same every time but The knurl on the roller means a lot on the mill and a knurl can be good and or bad at times. even if it comes to a sharp point doesnt always mean it has a good bite. If not exactly correct it can have a point but smooth at the same time. So after a few years I can see them getting worn down.
If you would like to take the base and the hopper off and send the mill body back to use I can take a look at the mill and fix and or replace anything that would need to be fixed and ship the mill back to you.
Our address is..
B C Products Enterprises Inc.
P.O. Box 110
Allenton Mi
48002
If there is anything else I can do for you please email me
Thank you
Randy
B C Products Enterprises Inc."
The cereal killer uses hardened steel roller from what Ive read and likely why Ive never heard of them needing roller replacemnts.