Checking in to see if anybody here has past experience with filing damage claims with UPS. How complicated was the process? Do you think it was fair? Did you get a fair reimbursement for what you claimed as far as damage?
I just went through it unsuccessfully. A few commentsChecking in to see if anybody here has past experience with filing damage claims with UPS. How complicated was the process? Do you think it was fair? Did you get a fair reimbursement for what you claimed as far as damage?
It takes brass balls to try to file a claim on damaged/lost beer.I shipped beers to comp last year and it was damaged by them, repackaged and delivered to someone in a completely different state than it was suppose to go to. And as soon as I filed a claim, they rejected it due to "prohibited items".
Hopefully the shipper filled in the "declared value" during shipping. If so, they typically cover it, assuming the packaging was reasonable.Nope, not beer. Equipment. More similar to passedpawn, but packing was very good. Lots of visible external damage to the box itself post shipping. There’s lots of pictures of the before and after. Pictures pre shipping of each component and how it looked before then after, as well as the box before and after. Pictures of box before opening as well.
Estimated value as at 1500, and so far I know there’s about 500 dollars of damage. There could be more but hopefully not.
I'd want to know why the carrier didn't put the key in your mailbox, like they're supposed to...I purchased a pH meter from Amazon and it was for $148. Amazon sent it UPS Surepost. Under Surepost, the item is given to USPS for final delivery. The USPS carrier placed the item in a Parcel Locker, but gave the key to a neighbor who decided to keep it instead of being honest (typical Oregonian). I never did get the item. Under UPS rules, the $100 automatic insurance is cancelled as soon as it is given to USPS.. So, now I have no item, no insurance, and no recourse, just a bill. I filed a claim with USPS and the came back that the carrier stated she placed it in the locker... CASED CLOSED. Amazon, has reached the same conclusion. Therefore, always make sure that you never use UPS Surepost.