At first this type of failure seemed very sporadic, not really able to pin down why some people would have issues with controllers and others never had an issue. We were able to narrow it down that it was typically someone operating is very hot/humid environments, after we figured out what was causing the issue we worked on a way to improve the chiller. We are always looking for ways to improve design/function/reliability/ etc. About 9-12 months ago we added a hood over the back side of the controller to prevent any moisture from dripping on it. It's something that we rivet to the front panel, if you'd like we can send one out, you could likely pre-drill and screw into place. -
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