I had a chat with that guy probably around early spring this year. He's getting these from a source at MoreBeer in Concord, CA that are all returns for whatever reason. He told me the major reason of the return was that they had small dents on the outside kettle during shipping because the company packaging was junk (has since been corrected and better supported in the boxes). Other reasons were operating them with no/not enough water and triggering the thermal error that the owners didn't know how to correct, or just faulty temperature probes. So he is going through the units and fixing any little issues they had and reselling them. He seemed pretty knowledgeable and was friendly about all the questions I was asking. I ended up finding a good deal on a Anvil, so I went that route instead.