Take your pick, A) tech support from Asia, or B) double the price of your tech gadget. Most people have chosen A.Jesse17 said:Yes, just joking....but I to am sick of calling a tech support to get some guy that doesn't speak English, and could care less about helping an AMERICAN!
You can thank Gramm (TX) and Rudman for pushing the Gramm-Rudman Act (1980's) down Congress' throat..., but then again they voted for it.MikeFlynn74 said:Outsourcing isnt for civillans anymore-
Here in Afganistan I would say that 80% of the base is run by civillians. Hell civillans control the tower! WTF?
Military is no longer self sufficient. We have to have these civs working here supporting us making 5X what the troops are.
Your not kidding I was having a similar problem with my cable co. The signal was not strong enough. I would call & each time the first tech could only check the line in the house. The second tech. would then come out to confirm that the signal indeed wasn't strong enough in the line. Que the 3rd tech who would actually do something. This all played out about 5 times before they got it straightened out. My 1 problem gave job security for 3 people for over a year.:cross:david_42 said:Good bit of humor.
Having a call center in the US doesn't help much if people are forced to follow a script. My business partner's phone was being blocked from calling me & my phone company wanted to send a service tech to my house! "And there will be a $50 charge if the problem is inside the house." How in the world could a single incoming number be blocked by a problem with the wiring? Why send a field tech out, when it is clearly a programming problem? Scripts and the brainless people who write them.
And, yes, they STILL assigned the call to a field tech. When he called and I explained, he was more than a little pissed. Oddly enough, after three more conversations with people that couldn't find any problem with the programming, the problem disappeared.
Yea- when I am doing the same job as a civillian making less than 60K as an E6, and the civillian is making $250K. You cant bull**** anyone into thinking that the govt is saving money.It all comes down to those two (and Congress) when they said they needed to REDUCE the Army's budget. Well, you can call it a "success" because they did, but NOTHING was ever mentioned about INCREASING contractor support and their profits -- further implemented by another Texan called King George the III!
EXACTLY, but I think you mean a contractor.MikeFlynn74 said:Yea- when I am doing the same job as a civillian making less than 60K as an E6, and the civillian is making $250K. You cant bull**** anyone into thinking that the govt is saving money.
I knew that...no harm, no foul.MikeFlynn74 said:Yea- Thats what I mean. Contractors. Not a whole lot of DoD civs here. Most are KBR or AEGIS