We are considering the purchase of THREE of the Blichmann BrewEasy systems for a new business.
(1) 5 gallon unit
(2) 10 gallon units
We need some technical details about the units for our building permits and we need someone at Blichmann to confirm when the electric units will be available.
We have tried numerous ways to get our questions answered:
(1) Called several of the retail outlets who sell the Blichmann BrewEasy. None of the retail units who sell this product can answer our questions nor do they have any idea when the unit will be available. The largest retail outlet said "new product, we have never used it, cannot tell you anything about it, there is a manual somewhere on the web..."
(2) Filled out a contact form on the Blichmann website and received automated answer to expect answer in about four weeks.
(3) Sendta private message through homebrewtalk to Blichmann Engineering but received no response.
(4) Found several numbers for Blichmann on the internet. Called them all. They are all wrong numbers.
The Blichmann BrewEasy looks like a product we want to use in our business -- but very difficult to make a decision unless we can talk to someone who knows more and has used the product.
Anyone have a direct phone number to Blichmann or a contact name of someone who will answer an email?
Thanks
(1) 5 gallon unit
(2) 10 gallon units
We need some technical details about the units for our building permits and we need someone at Blichmann to confirm when the electric units will be available.
We have tried numerous ways to get our questions answered:
(1) Called several of the retail outlets who sell the Blichmann BrewEasy. None of the retail units who sell this product can answer our questions nor do they have any idea when the unit will be available. The largest retail outlet said "new product, we have never used it, cannot tell you anything about it, there is a manual somewhere on the web..."
(2) Filled out a contact form on the Blichmann website and received automated answer to expect answer in about four weeks.
(3) Sendta private message through homebrewtalk to Blichmann Engineering but received no response.
(4) Found several numbers for Blichmann on the internet. Called them all. They are all wrong numbers.
The Blichmann BrewEasy looks like a product we want to use in our business -- but very difficult to make a decision unless we can talk to someone who knows more and has used the product.
Anyone have a direct phone number to Blichmann or a contact name of someone who will answer an email?
Thanks