Oh, yes, definitely good to do business with them. I bought my kegging setup from them- three kegs, double regulator, all my lines, co2 tank. Great service, too. I had a problem with my regulator and it was right around Christmas time, and they sent a new regulator with the WYE in it for me to replace the defective one. (I'm not good with tools, so I needed the help!). Excellent customer service in my case!
I did some shopping around when I wanted to get into kegging. I found that Keg Connection had the best prices. They were very helpful on the phone to answer my questions, & I am very happy with my order.
I ordered all the stuff for my 4 faucet keezer build a few weeks ago. Just before shipping, they called me because they were out of Perlick faucets. Without hesitation, they offered to ship 4 standard faucets in place of the Perlicks. Once the Perlicks are back in stock, they will ship with an RMA label to return the now used standard faucets... OUTSTANDING!
Not many retailers offer this kind of customer service. I say buy from them.