I'll try and put all accusations in light. I am the "scammer" he is referencing. Some of you may know me and having have purchased from me, so please speak up and let us all know how your keggle arrived. When the top of this keg was cut I found a repair patch, probably from the brewery. The inside weld was very sloppy so I smoothed it out, punched the weldless holes, plugged it all up and filled the keg. I found no evidence of a leak at that time and boxed it up for shipment. Almost 1 month after receiving the keggle I get a pm from this buyer who claimed 2 things; first was that the keggle had a leak from the patch and second that he was not pleased wih the appearance of the keg and that he ated a refund.
He claims it was not damaged in transit so I'm not sure what happened between him opening the box and pm'ing me almost one month later. I offered a full refund becaus I know I can easily turn around a resell the keg after fixing the issue it now has. However he has declined to at least cover some of the shipping expenses. To make things really easy I offered a partial refund to get the "leak" welded but he even declined that offer and has now instead gone and made false accusations about the transaction.
Im a long time homebrewer and I support all homebrewers. My profit margin is very low, labor costs mostly. I could easily sell keggles for much more locally and on eBay but i have choosen not to. This forum has a lot of good dedicated brewers and, I want to know these are going to be going to a good group of people.
Both offers still stand. Partial refund or full refund if the keggle is returned.
There are several reasons why I didn't want to name the seller, I didn't think it was appropriate given the rules of the classifieds, and I also didn't think it would do anything to resolve what is essentially a private dispute. I give the seller kudos for self-identifying, but the purpose of this thread was to get advice on moving forward with the piece of junk I've been sold and not to belabor a stalemate with him.
To that end, I've gotten some good advice here and a couple of good tips via PM that might result in a working HLT someday. Those of you who have offered your advice, I thank you greatly.
Regarding "false accusations", I'm not sure what those might be. Obviously we have a clear difference of opinion about this transaction but I don't think any of the facts here can be disputed, only characterized in one light or another. I feel like I was cheated on this deal and that this guy is dishonest, but that is my opinion.
I also must take exception to the sellers description of the transaction, which I've disputed privately ad nauseum. I bought two kegs, one was perfect and the other arrived with an unexpected repair in the bottom. I noted the repair but assumed in good faith that it would hold water and thus would make a perfectly fine HLT. It took another two and a half weeks before I could order and receive my weldless fittings, put together a brew session and fill my new HLT over a fire. My flame went out and I noticed a pool of water in my Jet burner, being a bit dense I dumped out the burner and re-lit the flame. A few minutes later I found the burner filled with water again and my brewing partner pointed out the water running down from the patch.
I contacted the seller the next morning not with demands for restitution, but as a polite expression of disappointment that the patch was leaking since I was genuinely bummed. I assumed incorrectly that the seller would be motivated to address the problem or at least guide me towards a solution, but from his responses, it was clear that he did not intend to take any responsibility for the condition of the item.
I have reiterated numerous times via PM that I don't care about the appearance of the keg, only the function and that it is not functional. I will also point out that I've never once demanded a refund in any of our communications, I've only expressed disappointment in the way he has chosen to do business.
I have also asked many times why he never described the keg as having any damage whatsoever in the listing or in the paypal invoice, but he continues to ignore that question entirely.
It was quite obvious in our PM exchange that he had no desire to take any responsibility for the bad keggle, so I posted my feedback on iTrader and moved on with my life trying to figure out how to salvage this $95 leaking keggle.
Again, I'll point out that the purpose of this thread was to figure out how to salvage a bad keggle, not to debate a private transaction. So I'll just state specifically that I've moved on from this bad deal and I'm not demanding or expecting any restitution. His brewing karma is his business and I'm not the kind of person that will browbeat someone into doing what is right.
My opinion is that I was ripped off by a dishonest person. That is my opinion and is open for debate.
The FACT is that the seller mis-represented the item and has sold a non-functional keggle. Those facts are not open for debate.
Like I've said to him privately, if that's how he chooses to do business then that's on him.
Based on my experience, I wouldn't do business with rtrevino again and I wouldn't recommend him to anyone else in the community.
PS - Big thanks to Bobby_M for the weldless fittings. My items arrived in great condition and didn't have any unexpected holes in them! That's how you do business!