Extra charges for paying bills not online, is this common? new WEX Shell cards

[Dland]

Well, something finally irked me enough so some homebrew was not enough to relax yesterday evening.

The new Shell cards I was compelled to get from WEX capital, since Shell changed service providers, are a ripoff.

Not only do they charge an extra $10 if you pay with a check, there are other hidden fees if you use any of the other account features they are pushing. Customer service is a joke, only referring back to website.

 

[betarhoalphadelta]

My water company doesn't do E-bills and charges extra for online bill pay. Annoying af.

 

[S-Met]

Well, something finally irked me enough so some homebrew was not enough to relax yesterday evening.

The new Shell cards I was compelled to get from WEX capital, since Shell changed service providers, are a ripoff.

Not only do they charge an extra $10 if you pay with a check, there are other hidden fees if you use any of the other account features they are pushing. Customer service is a joke, only referring back to website.

Draft up some personal letterhead and sebd them a certified bill for the cost of the charges. Add a tiny font at the bottom of the bill stating " accepting of this bill is accepting of payment, failure to pay within 30 days will result in a 18.998% daily compounding interest rate until payment is received."

Then go legalzoom or similar online self-service legal site and file a non-payment lawsuit against them for the bill+cost+wages.

Then create social media accounts on dake emails, join their corporate teams and publicly flame their bad services.

 

[MaxStout]

Quit using gas station cards to buy gas. Use a credit card (don't use a debit card, as those won't indemnify you for fraud like a credit card if someone skims it).