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Update: The replacement Inkbird arrived, and functions perfectly. Bad relays on the first one. There is a clicking noise when the relays close and open. I'm glad Inkbird was so quick to make a replacement, but a little concerned with reliability. Time will tell. Nice unit though!

Thanks for letting me know about the lack of clicking noise. Even with multimeter checking for current b/w neutral and #6 or #8 confirms the relays are not closing the circuit. There is current to both #5 and #7, but that's where it stops. Cool light, and heat lights illuminate as expected on...

I too noticed this discrepancy in wiring when I first began installing this Inkbird. Their included directions specified switching the neutral, but it became quickly apparent (through some review reading, and some threads on this site) that this was in violation of NEC. Inkbird had adjusted...