Not sure how you had any problems with Bargain Home Brew as all of their items are fulfilled through Amazon. All issues are handled through Amazon as I did with my broken sight glass. When I spoke to Amazon with my problem they told me they had no way of contacting Bargain Home Brew and offered...
15 Gallon pot arrived quickly but the sight glass was broken. Odd glass size of 15mm which means a 1/2" is too small and 5/8" is too big. Took a 20% refund from amazon instead of sending back. In the meantime I capped the sight glass port and completed my first brew. Nice solid pot and well...
Just purchased their 15 gallon pot today. Here is the link:
http://www.amazon.com/gp/product/B00HEQMVD2/?tag=skimlinks_replacement-20
Great price for what looks like a well made pot. I'll let you know how it shakes out when it arrives.