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  1. CarolinaBob

    Wiring help digital A/C glycol chiller

    Can anyone tell me if this looks correct?
  2. CarolinaBob

    Wiring help digital A/C glycol chiller

    I’m in need of a little help getting my chiller wired. The donor A/C was a digital unit and I’m at a loss. The first picture is the wires going to the fan, the second picture is the wires going to the compressor. The third is the top of the capacitor, the bottom connectors say FAN, the right...
  3. CarolinaBob

    Win a Spike Brewing CF5 Conical Unitank!

    This would go nicely with my Spike electric system!
  4. CarolinaBob

    Ss Brewtech Customer Service

    This is the type of feedback I was looking for in the first place… Thank you for your honest opinion!
  5. CarolinaBob

    Ss Brewtech Customer Service

    She didn't reply during business hours Friday the 26th and she didn't reply during business hours Tuesday the 30th, that makes 5 days of which 3 were the holiday weekend. Anything else you're unclear about??? CASE CLOSED!!!
  6. CarolinaBob

    Ss Brewtech Customer Service

    At the time that I posted here I still deep down wanted to buy this Chronical, I was hoping for Raving Customer Service reviews..... I didn't expect anything else from Ss Brewtech and I did not make any curt remarks to the owner. I asked him in my first email to him if my expectations were...
  7. CarolinaBob

    Ss Brewtech Customer Service

    Now show me where she replied to my email from May 26th?
  8. CarolinaBob

    Ss Brewtech Customer Service

    Really???
  9. CarolinaBob

    Ss Brewtech Customer Service

    No, look at the one prior to that where I said I wanted to proceed with the order... Dated May 26th at 3:24am PDT. Then I sent the one on May 30th at 12:02pm when I had still not heard back...
  10. CarolinaBob

    Ss Brewtech Customer Service

    The whirlpool works perfectly! Simple and effective!
  11. CarolinaBob

    Ss Brewtech Customer Service

    My complaint had absolutely nothing to do with any sort of a discount and I have stated that I would have completed the transaction without any discount! I did a search to see if they ever had sales and was pleased to find out they do not because the only thing that bothers me more than poor...
  12. CarolinaBob

    Ss Brewtech Customer Service

    Never asked for any other discount and as I said, had there not been a Military Discount mentioned on their website I would have ordered the 14gal BME and the FTSs for $908.95, well within my budget and ordered the accessories with the second order for the additional fermenters and chiller. The...
  13. CarolinaBob

    Ss Brewtech Customer Service

    I absolutely was not airing dirty laundry and was honestly looking for customer service experiences from others and I truly still wanted to purchase this fermenter and never gave specifics until I was specifically asked for them. I also never named anyone specificaly until Ss Michael threatened...
  14. CarolinaBob

    Ss Brewtech Customer Service

    Her reply asking me to go ahead and palce my order came after I had already gotten upset with their process and really was concerned abuot the overall customer service experience, My wife and I had agreed that I could withdraw $1000 from savings to get this Chronical ordered, In the mean time...
  15. CarolinaBob

    Ss Brewtech Customer Service

    Did I leave anything out now Michael?
  16. CarolinaBob

    Ss Brewtech Customer Service

    Here's the entire communications with Ss Brewtech starting at the beginning. Note: It runs Chronologically backwards. On Jun 21, 2017, at 7:26 PM, Kucera, Curt <[email protected]> wrote: Everyone has their own set of parameters relative to expectations. You certainly have a right to...
  17. CarolinaBob

    Ss Brewtech Customer Service

    If you will read back, I never said it was a product support issue. I said it was a customer service issue! I had contacted Ss Brewtec initially to inquire about Military Discount mentioned on your website. Since that was not the issue at hand why would I mention the reason for my initial contact?
  18. CarolinaBob

    Ss Brewtech Customer Service

    WOW! My original contact was actually to find out about the Military Discount you have on your website but I'm not at all surprised at your approach to this issue! Attack me because your CS REP didn't get back to a customer whom was ready to spend over $1000 for more than two business days...
  19. CarolinaBob

    Ss Brewtech Customer Service

    oujens, There had been a few emails back and forth with a specific Ss Brewtech customer service agent about my order, on 5/24/17 at 8:19pm PDT she replied and asked if I would like to proceed with the order. Since I live on the east coast I did not receive that until the following morning at...
  20. CarolinaBob

    Ss Brewtech Customer Service

    My ultimate plan was to purchase four 14gal BME Chronical's and the Glycol Chiller. I was trying to place an order for one to see the quality and run a batch or two. I was ordering every possible option FTSs, leg extensions, casters, pressurized transfer port, blow off cane, CIP Spray Ball...
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