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Please. They never should have sold the yeast to begin with...but given they did I offered what I thought made me whole and made more sense than giving UPS more money to move things back and forth between my house and WB. It isn't that they didn't agree that my sugestion was fair, it was...

What is the point to buying 3-4 sacks of grain in a bulk order? Because you go through it in less time than it even remotely goes bad. I'll use that in the next 6 months, along with the yeast, and both are well within the expected shelf life of what was purchased by a factor of 4.

so you agree? :confused:

Seriously? Shipping is just stupid from almost every online place and ordering just a few packs is pointless. If something has an expected shelf life of two years I shouldn't be a fool for expecting the expiration date to be more than a year out, which is exaclty how all but two strains of...

So...where would you draw the line? Dry yeast has expiration dates 2 years out from when it ships (evidence being the packs I have dated 2/2011). Is it OK to have it up until the day printed on the package but not the following day? I understand FIFO - what I am surprised is that WB even...

:rolleyes: Bashing them? Way out of line? Geeze. I disagree with them sending out 2 years old yeast with expiration dates next month. Some people agree with that, some people didn't. I explained their offer to return the yeast as well which most feel was sufficient. This is...

That's probably fair, but I am guessing that a lot of people reading htis thread might think to ask to have the dates checked next time they order from WB (or any other supplier). It is an experience worth sharing because I think someone else might gain something from it.

It is certainly fair to say that "bad" would mean they refused to offer a refund...but I don't know if I would decribe the experience as "exceptional". If I had come on here instead and said "I bought $70 of yeast from WB and a bunch of it was expiring next month and they let me ship it...

It is just disappointing to be buying something online so near expiration when you wouldn't expect it to be. That is my frustration.

I disagree with the term "only reasonable request". Shipping back is an inconvenience to me and I am still not going to return as a customer, so I made my offer to them that worked for both of us. They don't have to accept that if they think it is unreasonable.

I think you (and many others) are getting a little bit away from the point of this. I don't expect them to change their policy. I am advising people to be aware of what WB is selling and what their policy is noting my experience and attempt to resolve this in a way that would allow WB to keep...

It's going to cost them shipping and there is a chance they end up tossing the yeast in a month from now unsold if I return it, especially if I use most of my 60 days to return it...so it might make sense. Plus, future business is probably worth more than I was asking for. Oh well.

And the seller should appropriately disclose relevant information when normal expectations of a product don't apply, such as dry yeast that has a "shelf life" of 24+ months is already 23 months old.

I wouldn't throw it out, but would mention it to people making large orders or discount it as it neared expiration to everyone to get rid of it before it did expire.

I suppose expecting them to realize that I am not going to use 30 packages of yeast in the next month was too much to expect?

Which is what I will do. And if you think it is OK for WB to ship old product as a part of their business, feel free to purchase from them. Some people might prefer non-expiring yeast, so I am letting them know that.

Because they want to keep a customer? I agree that it is their policy and they don't have to do anything other than offered, which is why I explained to them my policy as a customer and gave them the option to do something which made more sense for both parties.

I need to vent a little frustration and put out a warning about WB. A couple weeks ago I bought 30+ packs of dry yeast and 1 pack of liquid yeast from their site. That was all I was buying. I ended up getting everything I ordered, however, all 6 packs of s-23 that I bought had an...

Why not go with a small chest freezer for that price? Kenmore 7.2 cu. ft. Chest Freezer - 16702 at Sears.com Note the comment: "Well made, quiet and efficient. I use it with an external temperature controller for cold storage and lagering of home brewed beer. The compressor shelf limits...

VP Brewer from the brewboard, looks like I need a new (better) place to hang out. 4 years brewing, all grain for a few years now. Probably have about 150 batches under my belt (almost literally). :)