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Thanks for the advice guys. I just didn't want be a jerk by forcing a return, but I guess they are a business after all and they will try to save money when they can. To clarify--I did pay the extra to have holes drilled (no welded couplers) and I ordered the ball valve and Blichmann...

I was excited to come home today to see that my Northern Brewer Megapot (25 gallon) had been delivered. The packaging was in good condition, however, there was a small dent near the bottom of the kettle. I called customer service and they explained that this sometimes happens in shipping and...