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Anyone having issues with a cold crash below 40F is having an icing issue. If any of our customers need help they should be reaching out to [email protected]. I've walked several people through this particular issue, and after it's been explained they no longer have an issue.

Ah, so you are assuming HP means something as far as power draw, that's where you went wrong. That may be the case for electrical motors, that industry is pretty standardized. However within the small chiller market, when a chiller is marketed as X amount of HP it means squat about power...

You took a partial quote and I think are assuming I'm saying something I'm not. The numbers quoted aren't talking about load necessarily. I'm saying that HP is not a good way to compare chillers. And provided an example that within their line they don't agree as to how many BTU/hr should be...

28F is the operating temperature of the chiller.... the glycol is 28F, not the beer. I would venture to guess that anyone struggling to cool beyond 40F has stalled due to too cold of glycol creating icing on the cooling coils which prevents proper heat transfer to the glycol.

HP is largely a made up /meaningless number and doesn't equate to cooling capacity or wattage consumed. HP is the wrong way to compare chillers, especially across different brands. HP is more about marketing than anything meaningful. The real way to compare chillers would be via BTU/hr at a...

Should also note that our chillers use rotary compressors which are inherently more efficient than the reciprocating compressor that SSbrew uses. Typically about twice as efficient, so I'm willing to bet that both chiller pull about the same amount of power but ours provides much more cooling.

You should contact us @ [email protected]

you should be able to use our Facebook ID instead - "penguinchillers" we are using that just to track those who refer others.

Just gonna leave this here..... https://www.penguinchillers.com/giveaway/

Our warranty covers the repair, repacking and return shipping. We also offer to provide an inbound label at cost- $25-$35 for most of our standard chillers. We do everything we can to help our customer while trying to ensure we don't get nuisance issues being sent back that are easily field...

@ Resto3 please send an email to [email protected] and we can get you squared away with correct controller documentation, etc. My apologizes if you didn't get the right paperwork with the chiller. To all: As for glycol set temp; 28F is typical, but that might be borderline too cold...

Thanks! As of tomorrow the trucks get unloaded and we start setting everything back up. Still have a couple 1/2HP and 1HP glycol chillers in stock, they will be the first things to be unloaded. After those sell we will probably be a week out from finishing fabrication on more. We can ship...

Unfortunately we do not sell directly overseas, shipping cost are going to approach the purchase price of the item. Then if anything happened along the way, or if there was a warranty issue we would be out a lot of money in shipping back and forth alone. We are a smaller family owned and...

SS states 2300BTU/hr, but I'm not sure how they came up with that number. I believe it may be the spec on the compressor, or a theoretical output, but system design will have an affect on what the unit actually achieves. Based on our initial testing the SS chiller is around 1900BTU/hr...

Yes, if the glycol is too cold the beer will begin to freeze around the coils as the batch as a whole gets closer to the freezing point. It'll then act as a bit of an insulator. If you assume the ice forming around the coil is 32F, now the batch is in contact with 32F coils instead of 25F...

Try starting with glycol at 32-35F or so, then step down slowly keeping the glycol a degree or two colder than the fermenter until you hit your desired temp in the fermenter. At 25F glycol temp you are likely icing up the coils in the fermenter which will then act as a bit of an insulator and...

Chillers and all refrigeration for that matter has a lifespan determine more so by the number of cycles rather than the run time. The issue you experienced with not being able to get to 32F is likely due to ice formation the on the coils in the fermenter due to the glycol being too cold. If...

Coupon was for preorders, the preorder period has now passed. 1 year warranty Digital Controls Glycol to water ratio is your preference, 1:2 is a common ratio Tubing not included, the lid has barb fittings for 3/8" tubing

$59.99

Coil design and operating pressures is the main thing that will vary between a aquarium chiller and a glycol chiller. Aquarium chillers are typically going after 50F-80F temps, and that's a different setup than trying to reach 5F. As for the cost, I'm sure if there was a larger market and...