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Call your credit card company. They will refund your money

I was billed the day of the order. I have just filed with my credit card. I thought the standard was 60 days, but I guess that is up to each card issuer. I'll let you know what comes of it.

Add one more to the disappointment list. I had ordered 11/22. Emailed on Friday 11/28 and received a response that they are running behind and that my order should ship on Monday 12/1. Received a voicemail on 12/1 that 80% of my order is not in stock, but expected in by the end of the...

I was looking for some ball lock posts, poppets, and other keg parts. Anyone know a good source for them that won't charge an arm and a leg

Anyone on here associated with Brewmasters Warehouse? I have placed an order 6 or 7 weeks ago and have yet to see it. I have called and left voicemail and e-mailed with no response. I would like to know if my order is coming or if I need to order elsewhere. I know sure enough if I just...

22k BTU/lb is pretty close. Also, keep in mind that a lot of your convienent mart tank swaps only give you 15lb of propane in a 20lb cylinder...

I think the non-drive side of the primary roller was drilled off center by about 0.005". Not much, but enough to make a difference. They took care of it just fine. No complaints here.

I did receive a e-mail. They exchanged the crusher and the new one is much better!

Thanks for the information. I purchased it new from Barley Crusher directly. I haven't even had it a week. Of the two rollers, the drive roller is worse, but I believe the secondary roller is off center a bit too. Thank you for the confirmation on what to expect. I am very mechanically...

I am new to brewing and just purchased a Barley Crusher. Upon using it the first time, I noticed a 'tight spot' in it as it crushed. After the first batch I got out my feeler gauges and checked the clearance. One end of the rollers is pretty consistant, however the other end varies from about...

I'm want in!!!