Recent content by SpikeBrewing

This is based on our sales, competitors sales, the fact more commercial breweries are closing than opening (commercial is probably down 90%). Along with web traffic, web searches for home brewing and more anecdotal facts like brewing user groups being ghosts towns compared to 10+ posts/day back...

Appreciate that! It's just frustrating because I'd say about 75% of all negative experiences are posted online somewhere. However the literal tens of thousands of positive ones aren't. We understand that's how the internet works but it's difficult because we want to defend ourselves but then...

We have a longgggg history with you so we'll try to keep it short.... Not sure why you have tariff surcharge in ""? We've been hit with 100%+ tariff bills recently. 7.8% is a SMALL fraction of what is being paid behind the scenes. Also for anyone listening to this bad advice I'll give 2...

Thanks to @Bobby_M for depending our decision with some additional background. For additional background... This item was in our Bargain Cave at 25% off as it was returned item. When checking out the customer used a 10% additional discount for first time buyers which our system should block on...

Joe, As my email to you clearly stated, the information discussed was privileged and confidential. It's not "sic'ing" attorneys when you clearly broke the confidentiality. We are a very transparent company. The problem is IF (again if not for sure) we decide to change to the welded tank and try...

Holy out of control thread! Ben with Spike here. I haven't been on HBT in years. Glad the forum is still around! Thanks to whoever tagged us so we go notified. LOTS of misinformation being spread here mainly by Joe (wickedbeernut). I'll try to give some clarity but I'll monitor this thread for...

The differential is that high because you don't need/want the compressor kicking on every 5 minutes. If your pump kicks on and starts cycling fluid it will most likely trigger the Chiller to turn on. Otherwise your chiller will be on every 5mins trying to stay at 28F when it doesn't need to be...

With new products come new issues however like you noted we will always make it right for you. Each and every one of the units were QC'd in Milwaukee by our production team and engineers. But small things do slip through. Since it's just a small leak I'm sure it's an easy fix. Like mentioned...

Sorry about the issue! The sight glass is just a reference point. When 0, 1, 2, 3 or 4 pumps are added it will throw off the reading. However, there is non reason to know you have exactly 6.6 gallons but instead you want to know if it's below the coils. Also we have updated the instructions to...

Sorry to be the bearer of bad news but that weld is going to continue to rust and eventually fail. Some of our competitors (we won't name names ;)) don't properly sanitary weld their fittings. You can see there is a crack because the weld wasn't fully penetrated. What they do is weld from one...

Spike is the quietest, has the highest flow rate and highest PSI output. Sounds like an easy choice 😉

We did a Kickstarter style pre-order. We also do a pre-sale about 1mo before launch for people to lock in their order.

Pre-order for the launch is coming soon. The Kickstarter orders will ship after that.

It's your hard earned money; get what you want! Couple HERMS info for ya: https://cdn.shopify.com/s/files/1/0152/1071/files/Flat_Bottom_Trio.pdf?v=1678900211

We vote Spike! 😉 Help support innovation in home brewing!!