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Sorry about the trouble! We highly recommend turning the element off when mashing in and then letting the mash rest for about 5-10mins...

Exciting plans for your brew day upgrade! Our system certainly costs more but there's a saying that comes to mind; "You get what you pay...

No worries on the scorched element! We've only had a handful of incidents with hundreds of units sold. The issue happens when the grain...

I have it in the lower port, but have tried both ports with the same result. Would you happen to have the CAD dimensions available for...

The lid and kettle don't make a water tight seal however liquid shouldn't be squirting out. Do you have the CIP ball in the top port or...

Just got a Spike Flex+!

I got my Spike cf15 a couple of months ago. On my first batch with 15 gals, I tripped on a hose connected to the temp control coil and...

Totally understand. Don’t be afraid of success. If you outgrow the 1bbl it means you’re doing something right and will be better suited...

Congrats on the exiting venture. Have you reached out to our customer support team? We have a few other customers that have started...

Looking to get an electric nano to complement my restaurant. Looking for opinions before I shell out the buck$$, I am currently leaning...

If there's any questions we can help with we'd be happy to assist! If you're specifically looking at the lid then I think ours wins...

There should definitely be an o-ring installed to secure the racking arm. You'll see an o-ring groove machined on the inside. The o-ring...

Pro Tip: Use a flash light or your phone up against the clear cap and you'll be able to see in pretty well even with condensation. It...

See the link below: https://f.hubspotusercontent20.net/hubfs/7288227/Conical%20Cutaway%20Drawings.pdf

Correct, all of our tanks are specially designed to accommodate both full and half batches. Everything from coil design, to port...