Recent content by sknyc

The customer rep wrote back saying that she would contact the manufacturer again and see what "they" say.

samc: I would like to. It's going to be a tough battle. I have to prove that the machine is used. So far I can only show them the scrapes/scratches. What's under the hood is hard to tell. :mad:

I recently purchased a Rancilio Silvia V3 home espresso machine from them. The unit looks used. With the obvious are the dents and scratches on the front and tray. I contacted them, and they wanted photos. I sent them photos. They said they will contact the manufacturer. I called Rancilio...