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Old 11-07-2008, 11:02 PM   #1
RedOctober
 
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Sep 2008
Rockland County NY
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Spoke to Todd from keg connection. He walked me thru the whole deal, was gentle with this noob, and gave reasonable advise.


So far the experience with them has been great considering that customer service in this country has been in the toilet for years (definitely another thread and possibly another board) but I'm getting very good vibes from this place, and I will keep yall posted!




 
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Old 11-08-2008, 12:22 AM   #2
quixotic
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Feb 2008
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+1
I've place 2 major orders through KC and I have had good experiences both times.
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Old 11-08-2008, 12:31 AM   #3
JimBell
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Oct 2007
Louisville, KY
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I dealt with someone else (Ben) at KegConnection, they were even helpful after my order when I wanted to switch one of my connections to a Sankey connector.
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Old 11-08-2008, 03:41 PM   #4
broski-brewski
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Sep 2008
Caldwell, NJ
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Indeed a big thanks to Ben @ Keg Connection for being helpful. I wanted some customizations to one of their keg kits and they were most accommodating.
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Old 11-09-2008, 03:22 PM   #5
fishnfever
 
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Mar 2008
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KgConnection rocks

I have purchased kegs, hoses and any thing else that deals with kegs from [email protected] Every time is enjoyable and there products are top notch in my opinion.

 
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Old 11-10-2008, 03:42 PM   #6
donajr
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Apr 2008
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I agree great customer service

 
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Old 11-10-2008, 06:19 PM   #7
tuoply
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Oct 2008
Rochester, NY
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Also purchased from them, definitely a good decision!

 
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Old 11-10-2008, 09:44 PM   #8
RedOctober
 
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Rockland County NY
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Keg Connection is moving to a bigger building this week. Despite this both Todd and Ben have been pretty cool about passing on information etc..



I am very excited about my soon to be kegging setup.. bring my perlicks :P



 
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Old 11-10-2008, 10:58 PM   #9
CyclingCraig
 
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Is EVERYONE getting a Kegerator for the holidays??

I just ordered my 2 faucet tower kit on Saturday with Perlick upgrades as well.


-Craig

 
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Old 11-10-2008, 11:19 PM   #10
RedOctober
 
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I ordered Friday morning, Todd said the order would be shipped today, Monday. Now Monday evening and.... No email, no order number, and the order has not shipped.

Although their advise is spot on, during the next few weeks, I think they're disorganized a bit. If you need Kegs find another vendor until they set up their new place.

I know it seems like a flip flop but its not. They're a great bunch of guys and their hearts are in the right place, but under the circumstances they just cant perform during the restructuring.

 
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