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Old 09-05-2008, 03:55 PM   #1
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I tried to access my bank account online today, like I've been doing for years. I get an unable to identify you message. To the phone I go...The explanation sometimes this happens just use the back door. Ok so now I'm getting annoyed, The back door involves resetting my password. After 15 minutes of jumping through hoops for this a$$hole I finally get online. I ask my friendly banking associate if I'm going to have to got through this sh1t every time I login now.......his answer?!?! if you continue to use language like that I will have to end this call.

OMFG you mother Fockers just wasted 15 minutes of my life because your stupid and you dare scold me for saying sh1t. I have never wanted to see someone in person so much in my life. I would have loved to unleash a rant of curses that would make a steel worker blush upon this dumba$$.

I feel better now thanks!
John

 
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Old 09-05-2008, 04:08 PM   #2
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Was it Bank of America or Wells Fargo?
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Old 09-05-2008, 04:13 PM   #3
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Well .... he was right. People don't always deserve to, or want to, hear you swearing, no matter how upset you are.

 
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Old 09-05-2008, 04:31 PM   #4
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Quote:
Originally Posted by JustDave View Post
Well .... he was right. People don't always deserve to, or want to, hear you swearing, no matter how upset you are.

ok this must go to the debate forum! Is sh1t a swear word?

 
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Old 09-05-2008, 04:37 PM   #5
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I think sh!t is a swear word and is sometimes inappropriate. For instance, I would never say "Damn, Father, that holy wine is the sh!t!". But I use it - it's an adult word and I'm basically an adult on some level or other.

 
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Old 09-05-2008, 04:47 PM   #6
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Quote:
Originally Posted by DrinksWellWithOthers View Post
I think sh!t is a swear word and is sometimes inappropriate. For instance, I would never say "Damn, Father, that holy wine is the sh!t!". But I use it - it's an adult word and I'm basically an adult on some level or other.

I stand corrected

 
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Old 09-05-2008, 05:01 PM   #7
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It's not necessaily the word itself (I've been known to drop a ton of sh!t-bombs in my life), but the context. If you're clearly pissed off and say "Am I going to have to go through this sh!t every time?", that's different that saying "this beer is the sh!t!" or even "Ah, sh!t, I've got to reset my password?"

Different tones, different implied messages.

In general, though, don't f*cking swear. Not sh!tting you, it isn't f*cking cool.
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Old 09-05-2008, 05:07 PM   #8
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I generally try to be nice to the people at the call centers. I think this guy was just an ahole. He had already given me attitude for not knowing my account number. Who the hell knows their account number...a credit card number yes, drivers license yes, I know a million numbers because I use them. The last time I was asked for my bank account number was 7 years ago when I started a new job.

 
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Old 09-05-2008, 05:07 PM   #9
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As someone in customer service - while we understand you are angry - the person on the phone likely did not cause your direct password problem, and it is absolutely unfair and kind of rude to verbally assault him or her for something they didn't do. Hell, even if they DID do it, you don't know them well enough to talk to them like that.

I'm gathering that if the FedEx guy came to deliver your package from AHS and he said "Here's your heavy arse package, who the hell do you think you are making me carry this sh!t around?" you'd probably be the first caller into FedEx customer service to complain that the poor driver yelled at you.

Sorry, no dice. That person didn't do anything to you - don't assault them.
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Old 09-05-2008, 05:09 PM   #10
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Ok - you called a bank, and they asked you for the ONE piece of information that links you the person to their system.

It's like calling the IRS and complaining because they want your SSN...

He asked for the #1 thing that identifies you to their system. I just happen to keep my bank # on me in case I'm ever asked for this information so that I don't assault a poor $6.60 an hour phone monkey.
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