When companies go RIGHT - Home Brew Forums
Register Now For Free!

Home Brew Forums > Home Brewing Community > General Chit Chat > When companies go RIGHT

Reply
 
Thread Tools
Old 07-14-2008, 02:14 PM   #1
zoebisch01
 
zoebisch01's Avatar
Recipes 
 
Nov 2006
Central PA
Posts: 5,182
Liked 10 Times on 10 Posts



Just a random thread to throw in your 2¢ for companies that always exceed your expectations. One caveat, you must have done business with them more than 3 times.

Mine is www.uptontea.com. They have been one of the absolute best places that I have ordered tea from over the years.
__________________
Event Horizon ~ A tribute to the miracle of fermentation.

Brew what you like. Do this, and you will find your inner brewer.

 
Reply With Quote
Old 07-14-2008, 02:19 PM   #2
srm775
Recipes 
 
Aug 2007
IL
Posts: 1,370
Liked 3 Times on 3 Posts


Direct TV. I've never had a problem with them as far as customer service goes.

 
Reply With Quote
Old 07-14-2008, 02:28 PM   #3
k1v1116
Recipes 
 
Mar 2008
Posts: 969
Liked 4 Times on 4 Posts


amazon.com and newegg.com are both good ive bought a fair amount from each and never had issues with anything including returns. netflix.com is pretty good too.
on the other side Ive never had anything but problems with home depot, stop and shop, and costco

 
Reply With Quote
Old 07-14-2008, 02:31 PM   #4
Evan!
 
Evan!'s Avatar
Recipes 
 
Aug 2006
Charlottesville, VA
Posts: 11,863
Liked 88 Times on 73 Posts


Netflix. if they screw up a delivery, the next one is sent off the very next day no questions asked. They were gonna get rid of profiles, everyone complained, they were really cool about it and changed their minds.
__________________
MOSS HOLLOW BREWING CO.
Aristocratic Ales, Lascivious Lagers


.planned:
•Scottish 80/- •Sweet Stout •Roggenbier
.primary | bright:
98: Moss Hollow Soured '09 72: Oude Kriek 99: B-Weisse 102: Brett'd BDSA 104: Feat of Strength Helles Bock 105: Merkin Brown
.on tap | kegged:
XX: Moss Hollow Springs Sparkling Water 95: Gott Mit Uns German Pils 91b: Brown Willie's Oaked Abbey Ale 103: Merkin Stout
98: Yorkshire Special 100: Maple Porter 89: Cidre Saison 101: Steffiweizen '09 (#3)

 
Reply With Quote
Old 07-14-2008, 02:32 PM   #5
Evan!
 
Evan!'s Avatar
Recipes 
 
Aug 2006
Charlottesville, VA
Posts: 11,863
Liked 88 Times on 73 Posts


Lowes' return policy on most stuff is amazing. No receipt needed...we use our blender every day, so the motor goes out on it every 8 months or so...just bring it back and exchange it for a new one.
__________________
MOSS HOLLOW BREWING CO.
Aristocratic Ales, Lascivious Lagers


.planned:
•Scottish 80/- •Sweet Stout •Roggenbier
.primary | bright:
98: Moss Hollow Soured '09 72: Oude Kriek 99: B-Weisse 102: Brett'd BDSA 104: Feat of Strength Helles Bock 105: Merkin Brown
.on tap | kegged:
XX: Moss Hollow Springs Sparkling Water 95: Gott Mit Uns German Pils 91b: Brown Willie's Oaked Abbey Ale 103: Merkin Stout
98: Yorkshire Special 100: Maple Porter 89: Cidre Saison 101: Steffiweizen '09 (#3)

 
Reply With Quote
Old 07-14-2008, 02:33 PM   #6
FlyingHorse
HBT_LIFETIMESUPPORTER.png
 
FlyingHorse's Avatar
Recipes 
 
Mar 2007
Evanston IL
Posts: 1,856
Liked 13 Times on 11 Posts


Quote:
Originally Posted by Evan! View Post
Netflix. if they screw up a delivery, the next one is sent off the very next day no questions asked. They were gonna get rid of profiles, everyone complained, they were really cool about it and changed their minds.
+1. And when we wanted to cancel, it was easy, and hassle-free. Find another auto-subscription web service like that, I dare you!
__________________
No signature required.

 
Reply With Quote
Old 07-14-2008, 02:36 PM   #7
jmulligan
 
jmulligan's Avatar
Recipes 
 
Sep 2007
Odenton, MD
Posts: 1,623
Liked 9 Times on 7 Posts


Quote:
Originally Posted by zoebisch01 View Post
Mine is www.uptontea.com. They have been one of the absolute best places that I have ordered tea from over the years.
Adagio Teas is the best tea I've ever had - particularly for whole flower teas and jasmine.

+1 to Amazon. If anything is ever wrong, we just send it back, and get a new one, no questions asked. They also offer the Prime shipping, which gets you free 2-day shipping for $80/year. The membership allows 3 other people to share it with you, so everyone can get 2-day shipping all year long for $20 each. It's awesome if you buy a lot from Amazon (and we do).

 
Reply With Quote
Old 07-14-2008, 02:41 PM   #8
FlyingHorse
HBT_LIFETIMESUPPORTER.png
 
FlyingHorse's Avatar
Recipes 
 
Mar 2007
Evanston IL
Posts: 1,856
Liked 13 Times on 11 Posts


I ceased buying anything from amazon when they wouldn't honor a gift certificate 2 days past the 1-yr expiration date.

Yes, I know the expiration is in the fine print, but I just think expiration dates on gift cards/certs are wrong. When I pushed them on it, and said "either re-issue the cert, or you'll never see another dime of my money", they opted for the latter.

EDIT: and yes, I realize that in some cases I'm cuttong off my nose to spite my face. There are times when things are easier to find or less expensive on Amazon, and I understand why people like them. And now that they serve as the back-end of a lot of online sites, it gets harder and harder to avoid them.
__________________
No signature required.

 
Reply With Quote
Old 07-14-2008, 02:42 PM   #9
Rick500
 
Rick500's Avatar
Recipes 
 
Jun 2008
KY
Posts: 2,612
Liked 15 Times on 13 Posts


+1 on Netflix, also:

Rockler woodworking (they sent me the wrong wood glue; I called them and they sent the right one right out and said don't worry about sending back the other)

Bosch (I lost a tiny set screw to a $15 router bit; I got a new one in the mail at no charge 2 days after I called them asking if I could buy another one)

String Swing (They make wall hangers for guitars... I bought a bunch of them secondhand and they were all missing some rubber retainer rings. They sent me a whole envelope full of them free of charge)

 
Reply With Quote
Old 07-14-2008, 02:51 PM   #10
Arneba28
 
Arneba28's Avatar
Recipes 
 
Feb 2008
Amherst, Western New York
Posts: 2,193
Liked 17 Times on 12 Posts


Rockler woodworking. I started getting into making some of my own woodwork and doing a few things. I am not great but I love doing it. I wanted to build a bed. So I went there to get all the stuff and they were great. I also build a small table and a swing. They were awsome with helping select wood and style of how to build these things.
__________________
My Kegerator Project

 
Reply With Quote
Reply
Thread Tools


Similar Threads
Thread Thread Starter Forum Replies Last Post
Any other printed catolog companies? BPD Beginners Beer Brewing Forum 10 03-07-2011 06:59 AM
Data recovery companies FireBrewer General Chit Chat 25 11-26-2008 09:35 PM
Stupid TV Companies jcarson83 Drunken Ramblings and Mindless Mumbling 14 07-15-2008 06:11 PM
Why cant companies do what they say?!?!?! Deofol Drunken Ramblings and Mindless Mumbling 24 04-18-2008 04:17 AM


Forum Jump