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Old 06-22-2008, 02:57 AM   #1
Registered User
Apr 2008
Memphis, TN
Posts: 464
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So, my Aunt calls me a few min ago, trying to install WP. She has a white sleave with no Serial# on it and a CD with a JB# on it. Is the JB# her serial number? She tried entering it a few times and it is not working. I had her enter is with the JB# in the key, without the JB#, and with the last set of 9s I put down below. She is still getting "invalid key" Anyone know what to do? I've never messed with Corel.

Here is what is on her disk.

Wordperfect activity pack

corel oem


2004 corel copyright blah blah..

jb# **** *** h****

999 99

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Old 06-24-2008, 10:44 AM   #2
Aleforge's Avatar
May 2007
Wentzville, Missouri
Posts: 1,232
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Does the JB match the spaces for the serial number input? I would guess it is, although I have never seen a serial number called out as a "JB". I am sure you checked on this, but make sure the characters are not case sensitive.

If its a new PC with support still, call them up if the Corel copy is OEM and ask them what the deal is. If its older you might be SOL as they wont support it anymore. If its from corel I would call their support line and just ask, saves a ton of headache messing around with it.
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