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Home Brew Forums > Home Brewing Beer > All Grain & Partial Mash Brewing > AHB mistake
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Old 01-10-2008, 08:21 PM   #1
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Default AHB mistake

anybody ever orderd an all grain from Austin Home Brew and got an extract instead, happened to me just wondering?

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Old 01-10-2008, 08:24 PM   #2
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Contact them and they'll make it right.

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Old 01-10-2008, 08:25 PM   #3
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The proprietor of AHB is active on here. I'm sure they will fix things if you let them know...

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Old 01-10-2008, 08:36 PM   #4
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Yes, call them. They have great customer service, and I've been very happy with the results I've had when I had a problem and called them.
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Old 01-10-2008, 09:27 PM   #5
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AHB has not always been perfect, but they have always made it right. I ordered a few kits in one shipment and was missing a few items. With a short email they had the rest sent out quickly no questions asked.

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