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Old 01-10-2008, 08:21 PM   #1
hopsalot's Avatar
Sep 2007
Corpus, Texas
Posts: 1,553
Liked 18 Times on 17 Posts

anybody ever orderd an all grain from Austin Home Brew and got an extract instead, happened to me just wondering?

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Old 01-10-2008, 08:24 PM   #2
McKBrew's Avatar
Oct 2006
Hayden, Idaho
Posts: 8,204
Liked 35 Times on 30 Posts

Contact them and they'll make it right.
Make Beer, Not War.

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Old 01-10-2008, 08:25 PM   #3
Soulive's Avatar
Mar 2007
The Middle of NJ
Posts: 4,278
Liked 25 Times on 25 Posts

The proprietor of AHB is active on here. I'm sure they will fix things if you let them know...

Green Lane Brewing

Primary = Evan!'s Special Bitter
On Deck = EdWort's Porter / American Amber

EdWort's Haus Pale Ale Count

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Old 01-10-2008, 08:36 PM   #4
Ale's What Cures You!
Yooper's Avatar
Jun 2006
UP of Michigan, Winter Texan
Posts: 69,989
Liked 8148 Times on 5682 Posts

Yes, call them. They have great customer service, and I've been very happy with the results I've had when I had a problem and called them.
Broken Leg Brewery
Giving beer a leg to stand on since 2006

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Old 01-10-2008, 09:27 PM   #5
Matt Foley
Jun 2007
Posts: 220

AHB has not always been perfect, but they have always made it right. I ordered a few kits in one shipment and was missing a few items. With a short email they had the rest sent out quickly no questions asked.

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