2013 Surly Darkness bottle exploded! - Home Brew Forums
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Old 12-03-2013, 02:05 AM   #1
mrdauber64
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Jan 2011
Oak Grove, MN
Posts: 329
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Hi, I bought a bomber of 2013 Surly Darkness for $28 in late October. Today while playing with my son I heard a loud bang in my beer cellar when I went down there I found my expensive bottle in pieces. I was able to save the bottom 10 oz and drink it while avoiding glass chunks! It was very good, perfect temp to drink it (55ish)!

Anyway, to my question. Should I contact the brewery and let them know? Should I expect anything in return since it was such an expensive bottle?

Thanks for your input!



 
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Old 12-03-2013, 02:08 AM   #2
AlCophile
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Nov 2012
Strafford, New Hampshire
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In the interest of customers' safety, of course!!!



 
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Old 12-03-2013, 02:12 AM   #3
b-boy
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The Frozen Tundra, NY
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I'd make a big deal out of it. Someone could have been injured.

Get this guy to give them a call. Maybe you'll get free beer for life.
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Old 12-11-2013, 10:32 PM   #4
mrdauber64
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Jan 2011
Oak Grove, MN
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Just a follow-up on this. I contacted the Surly and they are going to replace the bottle and give me some SWAG! They said they would give me a T-Shirt and a onesie for my son(16 months). I'm more than happy with that especially since I was able to drink 10 oz. of other other bottle after it exploded and nobody was hurt.

If anybody hasn't had Surly it is a great beer with great people running the place. Class act brewery!

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Old 12-14-2013, 10:06 AM   #5
JohnGonk
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Dec 2012
Forked River, NJ
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Wow, thats awesome, glad to hear that. Enjoy the goodies!

 
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Old 12-17-2013, 03:26 PM   #6
ledhead72486
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Mar 2013
Chicago, IL
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Glad it worked out for you!



 
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