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Old 11-14-2007, 05:49 PM   #11
I am Wally
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Jul 2007
San Diego, CA
Posts: 1,454
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That's awesome...At least 1 thing good happened today.

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Old 11-14-2007, 06:03 PM   #12
e lo
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Sep 2007
College Park, GA
Posts: 527
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Wow, that's awesome customer service from Fassco. Good to know!

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Old 11-14-2007, 09:04 PM   #13
Oct 2007
Posts: 212

Magnetic pumps are pretty much indestructable unless you let them run dry in which case they will overheat. You probably just didnt have a bearing lined up correctly. Most of the times there is a bearing on the end of the shaft that stays inside when you remove the shaft. This bearing usually gets lost or gives you a hard time getting the shaft centered inside it. Ive had saltwater aquariums for years nd have had to take apart plenty of magnetic pump motors.

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Old 11-15-2007, 05:13 AM   #14
processhead's Avatar
Oct 2007
Posts: 791
Liked 131 Times on 102 Posts

Glad to hear that they can help you out. Sounds like you have a solution to your issue.
On my pump, I believe I just loosened the screws that attach the motor to the pump end and shifted the alignment slightly so that everything rotated freely. Then I tightened everything back up again, end of problem.

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Old 12-03-2007, 05:56 PM   #15
Jul 2005
Poo-Poo Land
Posts: 6,748
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Meant to post -

Fasco rocks. They fixed the problem and promptly shipped it back to me at no charge. I'd recommend them to anyone looking to buy a motor. Clayton was just the nicest guy to ever talk to.
AAAAAAAAA++++++++++ to Fasco.

My pump is fixed, now I just need to find time to brew.
Past Winners: Caramel Cream Ale #1, Hoegaarden Clone, Boom-Boom Vanilla Ale, Lazy Monk Abbey Style, Amarillo Cream Ale. (AG),

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