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Old 12-16-2013, 04:48 PM   #51
Billsbrew
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I found with the 525ss faucets that they didn't fit right when I used a chrome plated brass shank. So I purchased ss shanks and no leaking. Just wondering if the leaky people are using chrome shanks with the ss faucets?

 
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Old 12-17-2013, 12:18 AM   #52
DrunkleJon
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I like my 525SS's. I do find that I get 3-4 drops after a pour and where I have put tall tap handles I tend to have worse leaks. If I use the 3 inch plastic tap handles I only get the 3-4 drips rather than the possibly more consistant leak. Regardless of how tight I screw down the crown. Just a thought, do those who are having forward sealing leaks use tall or heavy tap handles?

 
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Old 12-17-2013, 01:37 AM   #53
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Quote:
Originally Posted by DrunkleJon View Post
I like my 525SS's. I do find that I get 3-4 drops after a pour and where I have put tall tap handles I tend to have worse leaks. If I use the 3 inch plastic tap handles I only get the 3-4 drips rather than the possibly more consistant leak. Regardless of how tight I screw down the crown. Just a thought, do those who are having forward sealing leaks use tall or heavy tap handles?
Everybody gets the 3-4 drops after a pull on rear-sealing faucets. That's just the residual beer that was forward of the seal.
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Old 12-17-2013, 02:27 PM   #54
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Quote:
Originally Posted by Billsbrew View Post
I found with the 525ss faucets that they didn't fit right when I used a chrome plated brass shank. So I purchased ss shanks and no leaking. Just wondering if the leaky people are using chrome shanks with the ss faucets?
These leaks are either at the bonnet or the spout, and have nothing to do with the shank...

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Old 12-20-2013, 11:45 AM   #55
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Replaced my seals and have used for a week or so. They seem to work great now. No complaints!
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Old 12-24-2013, 03:02 AM   #56
CB77R
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I spoke to CHI today: They have shipped the entire inventory of Vent-Matics back to the mfg. for retrofitting for new-new seals and o-rings. Due to the leak issues, the mfg. will be replacing everything to make them 110%. They said look for the re-issue of "version 2" in January to February.

 
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Old 12-25-2013, 02:23 AM   #57
Gregthespy
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I'll have to re email them, I'm to the point now where I'm unhooking my connectors after every pour since the bonnets are leaking so much. I can't believe this wasn't addressed as an issue with the 1st revision.

 
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Old 12-25-2013, 04:32 PM   #58
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Sent both of mine back 10 days ago. No response/refund yet. I'll wait another 10 days and then contact my credit card company.
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Old 12-28-2013, 02:12 AM   #59
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Sent both of mine back 10 days ago. No response/refund yet. I'll wait another 10 days and then contact my credit card company.
I received my refund today, 12 days from the time I shipped them back and they paid for the shipping.
I cant say anything bad about their customer service, even when handling it via e-mail they took care of everything in a polite, professional and somewhat timely fashion (considering the time of year).
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Old 12-28-2013, 01:54 PM   #60
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Turns out one of mine is now leaking through the bonnet. Their customer service has been prompt and responsive. They have offered to take mine back or I can wait Until they release the new seals.

Honestly I'm debating about getting two new perlicks
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