Home Brew Forums > Home Brewing Beer > DIY Projects > Fermenters > Warranty coverage on secondhand chest freezer
Reply
 
Thread Tools
Old 10-22-2013, 05:19 PM   #1
beernutz
HBT_SUPPORTER.png
Feedback Score: 0 reviews
 
beernutz's Avatar
Recipes 
 
Join Date: Dec 2007
Location: Mobile, AL
Posts: 424
Liked 81 Times on 59 Posts
Likes Given: 80

Default Warranty coverage on secondhand chest freezer

I bought a Holiday 5 cu ft chest freezer in July from someone advertising on craigslist to use as a fermentation vessel. I'm not sure why but this week it stopped working. There is no indicator light on this unit but when it is receiving power it is completely silent and not cooling. The plug is working for other things plugged into it.

The freezer was originally purchased from Lowes in January of 2013 (I got the receipt with the freezer along with the manual) and it is still under the one year warranty period but I am not sure if I will be covered as a secondhand purchaser.

I know I could just call Lowes, and I will call them, but I wanted to ask here first in case anyone had done this previously and had advice for when I make that call.


__________________
In keezer: 1. Helles Bock 2. Winexpert Selection Pinot Grigio 3. [empty] 4. [empty]
In bottles: Bee Cave inspired Brown Ale; German Pils; Helles Bock
In process: Double IPL (85 IBU) in primaries; 21 bottles En Primeur Super Tuscan for 12/2015; 13 bottles Winexpert Selection Pinot Grigio for 10/2015
In imagination: Spring Street Saison clone

all grain brewing since 1991: I love to C6H12O6 → 2 C2H5OH + 2 CO2
beernutz is offline
 
Reply With Quote
Old 10-22-2013, 05:28 PM   #2
FuzzeWuzze
DIY King
HBT_SUPPORTER.png
Feedback Score: 0 reviews
 
FuzzeWuzze's Avatar
Recipes 
 
Join Date: Jun 2012
Location: Newberg, Oregon
Posts: 2,478
Liked 288 Times on 215 Posts
Likes Given: 31

Default

A lot of the time you dont really have a manufacturers warranty unless you send in the registration paperwork.

That said if you have the receipt its entirely possible that Lowes may take it back. I just wouldnt mention that you didnt buy it And if pressed say it was a gift or something.

Worst case they take it back and give you in store credit if you have the receipt.


FuzzeWuzze is offline
 
Reply With Quote
Old 10-22-2013, 05:49 PM   #3
Hello
HBT_SUPPORTER.png
Feedback Score: 29 reviews
 
Hello's Avatar
Recipes 
 
Join Date: Aug 2013
Location: Raleigh, North Carolina
Posts: 10,352
Liked 2896 Times on 1987 Posts
Likes Given: 5140

Default

Lowe's is awesome and stupid all at once. They will likely welcome the return. I've seen people come in with used dirty lawn mowers after the season was over and they took them back. In fact, I got my mower for cheap because it was on the floor, used and returned. I asked the guy what happened to it and he said it was brought in DOA (that clearly didn't mean what he thought it meant) and they couldn't find anything wrong with it. the assumption on my part was the load of grass where the blades were was a clear sign it was not DOA. The fact that it has worked now for nearly 3 years is a sign that it was a "seasonal" purchase that Lowe's took back.

I say call them and get it handled.
Hello is offline
 
Reply With Quote
Old 10-22-2013, 08:52 PM   #4
Hammy71
Senior Member
HBT_SUPPORTER.png
Feedback Score: 0 reviews
 
Hammy71's Avatar
Recipes 
 
Join Date: Sep 2008
Location: , Maryland, The Tax Me State
Posts: 5,812
Liked 494 Times on 375 Posts
Likes Given: 766

Default

Plus, don't tell them you had a temperature controller on it. That would surely void any warranty. It was used a freezer and went kablooey.
Hammy71 is offline
 
Reply With Quote
Old 10-23-2013, 12:29 AM   #5
beernutz
HBT_SUPPORTER.png
Feedback Score: 0 reviews
 
beernutz's Avatar
Recipes 
 
Join Date: Dec 2007
Location: Mobile, AL
Posts: 424
Liked 81 Times on 59 Posts
Likes Given: 80

Default

Thanks for the tips. If anyone else has more please keep them coming. I'll report back on what Lowes tells me.
__________________
In keezer: 1. Helles Bock 2. Winexpert Selection Pinot Grigio 3. [empty] 4. [empty]
In bottles: Bee Cave inspired Brown Ale; German Pils; Helles Bock
In process: Double IPL (85 IBU) in primaries; 21 bottles En Primeur Super Tuscan for 12/2015; 13 bottles Winexpert Selection Pinot Grigio for 10/2015
In imagination: Spring Street Saison clone

all grain brewing since 1991: I love to C6H12O6 → 2 C2H5OH + 2 CO2
beernutz is offline
 
Reply With Quote
Old 11-03-2013, 10:39 PM   #6
beernutz
HBT_SUPPORTER.png
Feedback Score: 0 reviews
 
beernutz's Avatar
Recipes 
 
Join Date: Dec 2007
Location: Mobile, AL
Posts: 424
Liked 81 Times on 59 Posts
Likes Given: 80

Default

Update: I wussed out wrt to Lowes. I had modified the freezer lid somewhat to work with my thick collar and I didn't think that would go over too well with Lowes warranty service people.

I did however take a chance and order a replacement part thermostat for that model of Haier freezer since the Holiday brand sold at Lowes are just rebranded Haier models which have the exact same model numbers thankfully.

It was a tight job getting the replacement thermostat probe into the freezer well but I finally got it hooked up right and thank goodness the freezer fired up right away when I plugged it in. The replacement part was only $12 plus $7 shipping so I got off pretty cheaply.
__________________
In keezer: 1. Helles Bock 2. Winexpert Selection Pinot Grigio 3. [empty] 4. [empty]
In bottles: Bee Cave inspired Brown Ale; German Pils; Helles Bock
In process: Double IPL (85 IBU) in primaries; 21 bottles En Primeur Super Tuscan for 12/2015; 13 bottles Winexpert Selection Pinot Grigio for 10/2015
In imagination: Spring Street Saison clone

all grain brewing since 1991: I love to C6H12O6 → 2 C2H5OH + 2 CO2
beernutz is offline
 
Reply With Quote
Old 11-04-2013, 08:28 PM   #7
Hammy71
Senior Member
HBT_SUPPORTER.png
Feedback Score: 0 reviews
 
Hammy71's Avatar
Recipes 
 
Join Date: Sep 2008
Location: , Maryland, The Tax Me State
Posts: 5,812
Liked 494 Times on 375 Posts
Likes Given: 766

Default

Awesome. Sometimes being an honest person sucks. But, I'm glad to see this time it worked out for the better. Good Job!!
Hammy71 is offline
 
Reply With Quote
Old 11-05-2013, 02:29 PM   #8
MrFoodScientist
Feedback Score: 1 reviews
Recipes 
 
Join Date: Mar 2011
Location: Ogden, UT
Posts: 665
Liked 53 Times on 48 Posts
Likes Given: 4

Default

That's pretty inexpensive for a replacement thermostat. I had a free mini fridge from a neighbor with a thermostat that was pretty well shot. I searched for a direct replacement and couldn't find anything for less than about $50. So I hard wired in an STC1000 and now I have more control over it than before.

I'm glad you got it taken care of. Nice work.
__________________
Find Recipes on my blog: The Homemade Soda Expert I'd love some feedback!
Now Available from Quarry Books -- Making Soda at Home: Mastering the Craft of Carbonation
Like on Facebook!, Follow on Twitter, Add to Goodreads
MrFoodScientist is offline
 
Reply With Quote
Old 11-05-2013, 08:03 PM   #9
beernutz
HBT_SUPPORTER.png
Feedback Score: 0 reviews
 
beernutz's Avatar
Recipes 
 
Join Date: Dec 2007
Location: Mobile, AL
Posts: 424
Liked 81 Times on 59 Posts
Likes Given: 80

Default

Quote:
Originally Posted by MrFoodScientist View Post
That's pretty inexpensive for a replacement thermostat. I had a free mini fridge from a neighbor with a thermostat that was pretty well shot. I searched for a direct replacement and couldn't find anything for less than about $50. So I hard wired in an STC1000 and now I have more control over it than before.

I'm glad you got it taken care of. Nice work.
Thanks, I had actually bought an STC 1000 I intended to use for something else and briefly considered installing it in my freezer as a possible fix but when I found that the replacement thermostat was only ~$12 (plus $7 shipping) I decided to give that a try first. Lucky for me that fixed my problem.

http://www.repairclinic.com/PartDeta...350123/1224591


__________________
In keezer: 1. Helles Bock 2. Winexpert Selection Pinot Grigio 3. [empty] 4. [empty]
In bottles: Bee Cave inspired Brown Ale; German Pils; Helles Bock
In process: Double IPL (85 IBU) in primaries; 21 bottles En Primeur Super Tuscan for 12/2015; 13 bottles Winexpert Selection Pinot Grigio for 10/2015
In imagination: Spring Street Saison clone

all grain brewing since 1991: I love to C6H12O6 → 2 C2H5OH + 2 CO2
beernutz is offline
 
Reply With Quote
Reply


Thread Tools


Similar Threads
Thread Thread Starter Forum Replies Last Post
Better for DIY Kegerator: Chest Freezer or Upright Freezer? BrianDorry55 Kegerators and Keezers 12 10-29-2014 01:40 AM
WTB Deep Freezer/Chest Freezer - Chicago uncleben113 Want to Buy 0 10-15-2013 07:00 PM
Chest Freezer or Stand up Freezer??? speedyG Bottling/Kegging 5 06-09-2013 02:40 AM
Chest Freezer or No-Freezer Fridge? Kesigage Beginners Beer Brewing Forum 9 01-18-2013 08:16 PM
Reg chest freezer vs commercial chest freezer PistolaPete Equipment/Sanitation 8 04-26-2012 05:11 PM


Forum Jump

Newest Threads

LATEST SPONSOR DEALS