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Old 07-08-2013, 04:49 PM   #1
mikescooling
 
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I asked for 25ml vials that are rated for the autoclave. I was told "we sell to the home brewer" I'm thinking, sorry I asked. By the way Morebeer happily sold me everything I needed. Have you ever asked for something and they gave you the same look a dog dose when he's never heard a sound before?

 
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Old 07-08-2013, 04:52 PM   #2
homebrewdad
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This seems bizarre. You'd think that they would want the business.
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Old 07-08-2013, 04:53 PM   #3
mikescooling
 
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They can just say no, or we can order it, but why cop the attitude.

 
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Old 07-08-2013, 04:56 PM   #4
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Maybe he thought you were runing a drug lab without saying something?...
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Old 07-08-2013, 05:01 PM   #5
mikescooling
 
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I said it was for yeast farming with glycerin, maybe he was upset I would be spending less money in the store?

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Old 07-08-2013, 05:05 PM   #6
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Same store, same person

1) asked for Ferm-Cap or something to help avoid boil overs. Was told to "turn the burner down"

2) asked for Calcium Chloride for mineral adjustments to the water. Was asked "what do you do that for?"

Needless to say, I don't shop there any more.

 
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Old 07-08-2013, 05:09 PM   #7
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Perhaps he has a lot of yeast stock expiring and your quest to re-use yeast makes him wonder why bother buying the stuff? Not sure. I know homebrewer's have changed thanks to the internet. The older shopkeeper near me struggles with my line of questioning. It's kinda like how my doctor hates fielding questions I've read about on WebMD.

 
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Old 07-08-2013, 05:11 PM   #8
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Why is this so hard to understand? Some shops sell to more beginner brewers, while others sell to more advanced brewers. Just go to the one that caters to your needs.

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Old 07-08-2013, 05:31 PM   #9
Patirck
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I have a similar issue to my "new" lhbs. I used to drive about 40 minutes across town to get stuff and then a shop opened up much closer to me. Every time I call to see if they have something in stock they seem to be doing me a favor answering my question. I called to see if they were open the friday after july 4 and the guy who answered was super sarcastic. I try to make a point of not shopping there but the distance to another alternative makes it tough.

 
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Old 07-08-2013, 05:41 PM   #10
WesleyS
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Quote:
Originally Posted by Patirck
I have a similar issue to my "new" lhbs. I used to drive about 40 minutes across town to get stuff and then a shop opened up much closer to me. Every time I call to see if they have something in stock they seem to be doing me a favor answering my question. I called to see if they were open the friday after july 4 and the guy who answered was super sarcastic. I try to make a point of not shopping there but the distance to another alternative makes it tough.
Yeah, I don't put up with that crap. I will not give my business to a place that obviously doesn't care whether they have it or not.
I ran into this with a store where I used to get my supplies for work. Every time I went in, they treated me like I was an idiot, like I didn't know what I was talking about, and that they could barely be bothered to sell products to me. I stopped going and just ordered all my stuff through the Internet.
I'm glad my LHBS isn't like that.

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