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Home Brew Forums > Home Brewing Beer > General Beer Discussion > whats important to you in a homebrew store?
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Old 05-26-2013, 05:23 PM   #1
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Default whats important to you in a homebrew store?

What are the most important things for you when shopping for homebrew supplies and equipment? Would you rather shop in person at a store or online? What would you like to see from your local shop?

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Old 05-26-2013, 05:29 PM   #2
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Knowledge and just a little catering to the more advanced brewers. Also know when to stop chatting about beer with customers that just need advice and check out the customers that just need hops and let them get out of there!

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Old 05-27-2013, 12:03 AM   #3
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Variety. And actually know what they are talking about. I've cringed at hearing some of the advice I've heard being proffered at some shops.
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Old 05-27-2013, 12:23 AM   #4
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I prefer to shop in person, just so I don't have to worry about what would happen to the ingredients in shipping. Other than that, I just like to see a decent variety of supplies and a helpful staff. Compared to some of the stories I see on here, I have pretty good luck with the places by me.
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Old 05-27-2013, 12:23 AM   #5
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Not shutting down. Think I may see another one bite the dust by Summer's end.
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Old 05-27-2013, 12:26 AM   #6
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To me the biggest issue is being local. I would love to be able to shop at a LHBS. Hang out, and talk beer, and be able to get supplies to brew on a whim.

But my closest supply store is almost 2 hours away, and just isn't worth the drive when I can order from AHS and have it shipped within a week or two for just 5 bucks.

Aside from distance, I like variety. I want go know that whatever recipe I bring in, Ill be able to get it filled. Or maybe not have a set plan coming in the door, but seeing somethjng different catch my eye
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Old 05-27-2013, 12:26 AM   #7
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Staying well stocked. It sucks when things get delayed because they don't have what you need in stock.
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Old 05-27-2013, 12:42 AM   #8
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Not being a d**k . Honestly just read how many "my LHBS are a**h**es" threads are on here just because they do not embrace everyone not matter where they are in their homebrewing careers.
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Old 05-27-2013, 12:43 PM   #9
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Same thing as any other store:
Customer service
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Old 05-27-2013, 01:13 PM   #10
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I've been in a couple of excellent stores. That's it- two. Ever.

One store, in Akron Ohio, had a decent selection and prices, but when I asked where the grain XX was, a clerk waved and said "All over". That's right, there were bins on the floor lined up down the rows, and around the long wall. Wellllll, I wanted five pounds of crystal 20L- I didn't want to search "All over"!

The other thing- three workers were in there. I went in with my dad. They all three asked my dad, "Can I help you?" which was nice. But I was totally ignored until I asked where the crystal 20L. I then asked to see a pH meter and when I had a question I got a shrug.

I really think I was ignored because of my gender, and I will never go back even though it was a pretty big store that advertises a lot. I bought nothing, not even a t-shirt.

I've gone into stores that have a nice owner but you have to order things because he doesn't have a high enough turnover to keep things in stock. That's fine if you only want to buy things he happens to have, but that is an issue. It would be hard to be "big enough" to stock most things without them outdating if your business didn't have high traffic.

The best store I've ever been in was Northern Brewer in Minneapolis. Midwest is the second store that was nearly as good. Competent employees, well laid out stores, a good variety of hops, malt, and yeast (all fresh and well packed and stored), and Midwest had frozen wine must in a huge walk in freezer.

Ironically, Northern Brewer and Midwest are only about 10 miles apart!

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