Originally Posted by jadam
I get my gas at Matheson gas they guarantee its food grade there are 3 one in Tualition and two in pdx one NW 29th and one one Killingworth they only charge me $12 for a 20 lb cylinder
I sort of wonder who came here just to post that.
I don't make beer, but figured I'd post my experience on following through on this post. I found this post after searching the internet about CO2 exchange cost in the area. I've done a handful of cylinder exchanges(nitrogen, acetylene, oxygen, and CO2) over the years and I generally use Airgas, but I tried Matheson because of this post. It's been about six months since that post was made, but when I called and mentioned the post, the person on the phone happened to be the manager and he offered it for $15.
When I got there an hour later, the counter guy wanted to charge me $30 despite the quote I was given and he just didn't want to honor it. I pretty much had to plead with him before he was willing to even ask the manager. They had me waiting for good 20 minutes to verify my quote like $15 for 20 lb exchange is totally ludicrous price that I made up to cheat them. He didn't let me see the manager to figure out WTF this was about.
When I called the manager seeking explanation for this and what to expect in the future, I'm told I have to setup an account(which requires you to fill a credit application) to continue getting the discounted pricing.
So why didn't they just tell me that when I called to get a quote?!
Time is too valuable to deal with this non-sense. I don't exchange CO2 often enough to justify putting up with this to save $5-10/exchange.