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Old 04-04-2013, 12:58 PM   #1
Jul 2010
Posts: 495
Liked 53 Times on 39 Posts

Hey fellas,

I am currently in the process of building a custom control panel and wanted to pass along some kind words about Ryan at ebrewsupply.com.

Last week I placed an order for the majority of my components minus one 25A 2P DIN Breaker (site said out of stock). I emailed Ryan the next day asking him to let me know when he was getting more in stock and he got back to me right away. He said the online inventory was not accurate and he had a bunch. He proceeded to send me a coupon code to wave shipping charges for the second order! Clearly this is not something he needed to do, but CHOSE to do as great customer service.

I am blown away at the customer service I received at ebrewsupply.com and would highly recommend them to any brew looking to source components.

A New England farmhouse homebrewery founded with foraged yeast

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Old 04-04-2013, 02:06 PM   #2
Jul 2012
marine city, mi
Posts: 198
Liked 3 Times on 3 Posts

Yeah i plan on ordering the 2 pid DIY kit from there. Based on the service seems well worth it.
Happy Dad Brewing

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Old 04-04-2013, 03:32 PM   #3
modobrew's Avatar
Aug 2007
Raleigh, NC
Posts: 204
Liked 10 Times on 7 Posts

I have about $150 in my cart right now. Just want to make sure I dont change my mind on something. Will definitely be ordering from them though as their prices are great and from what i have read, their customer service is top notch.
Conical 1: Empty
Conical 2: Empty
Carboy 1: Empty
Carboy 2: Empty
Secondary: Vanilla Bourbon Porter
Bottle: Hibernation Ale Clone
Bottle: Houblonmonstre Tripel IPA
Keg 1: Southern Tier Pumking Clone
Keg 2: Kolsch
Keg 3: Angry Wolf IIPA

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Old 04-04-2013, 04:53 PM   #4
Jul 2012
Ripon, California
Posts: 15
Liked 2 Times on 1 Posts

I have to second this, got all my parts from ebrewsupply and Ryan is the best over there. Great customer service and great prices to boot!

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Old 04-04-2013, 05:33 PM   #5
cheez's Avatar
Aug 2010
Green Side of, WA
Posts: 185
Liked 6 Times on 6 Posts

Ryan has always gotten back to me within an hour at the most. Hard to beat his prices and service!
On Tap
Breakfast Stout
Irish Red Ale
Ginger Ale
Belgian Wit
Winter Ale

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Old 04-04-2013, 06:27 PM   #6
Apr 2012
Philadelphia, PA
Posts: 1,235
Liked 68 Times on 59 Posts

Prices are definitely competitive and flat rate shipping is a real plus. The kits are a great idea, you just know that everything is going to work together.

I also want to give a shout out to Tier1automation. They have a wide product line and standard shipping is free with no minimum purchase.

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