Home Brew Forums > Home Brewing Beer > General Beer Discussion > Learn to Brew Horrible Customer Service
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Old 01-08-2013, 03:53 AM   #21
TomRep
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i didn't know my sister-in-law worked there..
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Old 01-08-2013, 12:27 PM   #22
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I know this is over a month old and maybe you've resolved this but I would try some lemon juice to clean up the wort chiller, it might not be in as bad a shape as you think. New ones do not arrive as super shiny copper and will be somewhat dark/black when you get them as they have a residue on them that you need to clean off. I bet the green spots will come off pretty easily too. When you remove it from your wort after you use it the first time, it should be nice & shiny.

Also, that sucks that Learn To Brew is so hard to contact. I will certainly not ever buy from them.
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Old 01-08-2013, 02:37 PM   #23
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They were my LHBS back when I lived in Norman OK, and I always liked them. Really friendly and helpful guys. But then again, I always transacted in person, I never did any online purchases, so I can't attest to how well they handle that end of the business. Sorry to hear you're getting so much grief.
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