They were my LHBS back when I lived in Norman OK, and I always liked them. Really friendly and helpful guys. But then again, I always transacted in person, I never did any online purchases, so I can't attest to how well they handle that end of the business. Sorry to hear you're getting so much grief.
- Hunter Q Lafive III, Esq. BA, MBA, CPA, PhD, A++, PMP, ASE, IS0 9000 and Y2K compliant
UnderCouchers 4 Lyfe