Originally Posted by racin_ny
Has anyone else had this problem. I have installed the radio. XM says everything is good on my end. But they can't seem to program it with the channels I purchased, which is the only reason I wanted the radio...
I think part of it is even though Sirius and XM have merged, they still kind of operate as two different entities - most channels overlap, but some don't. And if you have an XM radio and a Sirius radio, you can't put them on the same account (coworker ran into this - his wife's Tahoe has XM built in, his Edge has Sirius.
But I thought if a radio was branded SiriusXM, it should be able to pick up all channels.
All I know is, we've got two radios in my family - my "portable" Roady2, and then the built-in radio in Dad's pickup. He trades trucks about every 12-18 months, and every time he trades, it takes about a week and a half to get the rocket surgeons at XM to get the account right again.