anybody else having trouble w/ Brewmasterwarehouse orders - Home Brew Forums
Register Now For Free!

Home Brew Forums > Home Brewing Beer > General Beer Discussion > anybody else having trouble w/ Brewmasterwarehouse orders

Thread Tools
Old 11-10-2012, 01:27 AM   #1
Sep 2010
upstate of SC
Posts: 299
Liked 20 Times on 17 Posts

Placed an order with BMW on Wednesday. Received this email yesterday.

We are currently experiencing a delay with a shipment of supplies. This has caused us to be very backed up with the processing and shipping of orders. We appreciate everyone’s patience and understanding. We are doing everything we can to get caught up and return to our speedy turn-around times that everyone has gotten used to. We know how much planning and thought goes into everyone’s brew days and thank you for letting us be a part of your brewery.

Brewmasters Warehouse

770 973-0072

Toll Free: 1 877 973-0072

Now the website will not load. I noticed Ed hasn't posted anything on his vendor showcase for over a month. Called a couple of times and got busy signal. The sentence with "Very backed up" is a concern.

I'm willing to let it go due to the goodwill BMW has built up for a little while.

If they would have told us they were "Very backed up" before the order was confirmed and credit card charged, I could have order from Austin.

Anybody else having issues.


Reply With Quote
Old 11-10-2012, 01:36 AM   #3
aubiecat's Avatar
Dec 2011
Alexander City, Alabama
Posts: 1,196
Liked 134 Times on 101 Posts

That is puzzling. The last time I ordered, 1 week ago, I had to wait a few days because they were out of Wyeast 1084 but the shipped it out by the end of the week and I got it the next day.
I just went to their website and got nothing. I hope nothing has happened. That would be a blow to the homebrew community.

Reply With Quote
Old 11-10-2012, 01:42 AM   #4
Sep 2010
upstate of SC
Posts: 299
Liked 20 Times on 17 Posts

Yes I called twice and got busy signal.

This isn't like ed or bmw. Hope all is well. Like I said he has built goodwill with me. Just seeing what HBT community may know.

I agree it would be a blow to us. They have been a good vendor.

Reply With Quote
Old 11-10-2012, 01:54 AM   #5
Nov 2010
Woodstock, GA
Posts: 74
Liked 6 Times on 4 Posts

I was in there last Monday and things looked normal. They were busy and the staff stated they had been all day. I bet it is just some technical difficulties. I pick mine up since I live close, but it is usually ready in a couple hours.

Reply With Quote
Old 11-10-2012, 02:01 AM   #6
PseudoChef's Avatar
Apr 2007
West Chicago 'Burbs, IL
Posts: 3,406
Liked 110 Times on 81 Posts

I just ordered today, hoping to brew next week. Wish I had a warning before I ordered as well.

Reply With Quote
Old 11-10-2012, 02:18 AM   #7
chef90's Avatar
Jan 2010
Illinois, West Central. QCA
Posts: 36

Man, I wish I would have checked this post out before I ordered

Reply With Quote
Old 11-10-2012, 02:18 AM   #8
May 2012
Wash, DC
Posts: 1,236
Liked 161 Times on 124 Posts

I ordered a couple of weeks ago, t'was faster than ever service from them.

Reply With Quote
Old 11-10-2012, 03:07 PM   #9
This ain't my first rodeo....
sudbuster's Avatar
Jul 2007
Western Arkansas
Posts: 4,030
Liked 283 Times on 219 Posts

Just talked to them. A truck was late coming in. All is well. I hatez rumors...

Reply With Quote
Old 11-10-2012, 05:15 PM   #10
Registered User
Jul 2009
Keller, Texas
Posts: 4,882
Liked 254 Times on 196 Posts

I have an order I am working through with them, apparently there have been some issues with their suppliers. I didn't inquire beyond my own order so I don't know what the larger issue is.

Reply With Quote
Thread Tools

Similar Threads
Thread Thread Starter Forum Replies Last Post
Hop Pre-Orders 2BeerSpeer Hops Growing 14 11-13-2011 08:21 PM
just got my PCS orders to hawaii loganb General Chit Chat 14 03-07-2010 03:00 PM
bulk orders mre24j Beginners Beer Brewing Forum 3 03-27-2009 09:58 PM
My latest B3 orders TommyBoy General Beer Discussion 36 03-13-2009 08:40 PM

Forum Jump