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Old 10-25-2012, 07:00 PM   #21
The_Canmancan
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Very nice. Definitely gets the gears turning, pun intended! Thanks Malweth!

 
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Old 10-25-2012, 07:59 PM   #22
KurtB
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Quote:
Originally Posted by Hop_Hero View Post
Its also a little awkward because he is a big supporter of our homebrew club. When i brew a beer an he hasnt seen me for a while he'll ask me where i got my supplies from and then I feel guilty.
Tell him the truth...

You purchased the supplies from somebody else because he doesn't stock what you need.

I agree with malweth that it is bad business to make you feel guilty by asking the question, but maybe if he realizes that he is loosing sales simply because he does not stock something, it will get better.
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Old 10-25-2012, 08:09 PM   #23
ktblunden
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My "local" HBS (75 miles from my house, but only 15 miles in the wrong direction from my work) is pretty decent all around, but I do not like their hop storage methods at all. Each variety of hops are in a big clear plastic jar in their refrigerator. They're exposed to light and oxygen for who knows how long before you buy them. I buy all my hops online in bulk, but I do try to buy grain and yeast there whenever I can.

 
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Old 10-25-2012, 08:11 PM   #24
ktblunden
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Originally Posted by malweth View Post
That's pretty tactless... and not really good business.
Yeah, guilting your customers into giving you their business would be a tactic that would make me never want to shop there.

 
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Old 10-25-2012, 08:18 PM   #25
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Quote:
Originally Posted by KurtB View Post
Tell him the truth...

You purchased the supplies from somebody else because he doesn't stock what you need.

I agree with malweth that it is bad business to make you feel guilty by asking the question, but maybe if he realizes that he is loosing sales simply because he does not stock something, it will get better.
Lot of truth in that.
My "local" brew shop is a ways from my home but I try to get everything there.
I do order some stuff online because a small shop can't stock everything I may decide I need.
On the other hand, when I decided to buy a grain mill and he didn't stock it, I shopped on line to figure out what I wanted then called to see if he can order one.
Now he said he may keep one on the shelf for the next guy.
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Old 10-25-2012, 08:28 PM   #26
brycelarson
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I have the great luck of having both Northern Brewer and Midwest as my local stores.

I have the best of both worlds - all the supplies I want AND local. It's pretty sweet. I'm a huge supporter of buying local - the cycle of the money has a huge impact on your community. I've heard the theory that a dollar spend locally recurculates at a rate of about %75 in your community. In other words - every dollar spent at your local store supports $0.75 of spending locally. If some of that is local again - then you can cycle that same dollar many times locally creating jobs and economic activity.

 
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Old 10-25-2012, 08:33 PM   #27
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I buy my bulk products...like 2 row malt and munich malt in 25 kg bags from a wholesaler, but i buy specialty grains, yeast, sanitizer, airlocks etc from my local HBS.

Eric

 
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Old 10-25-2012, 08:38 PM   #28
ghosthef
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As someone who is always looking to reduce my costs,...I buy bulk online if I can find a better price and shop at my local store for smaller quantity items. They are always pleasant to me and know I get bulk grain somewhere else because I'm always brewing and only buying yeast, a few pounds of grain and hops. They appreciate my business all the same and I refer everyone I know to them if they are interested in he brewing. It's a win win for me and them.

 
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Old 10-25-2012, 09:08 PM   #29
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I'm lucky - I have three LHBSs near me and all of them are pretty good. One is small and definitely caters more to the kit brewer and that was where I started (mostly due to the gift certificate I got.) The other two are bigger with better pricing and variety. My go-to place also has wine and beer on tap to sample (including root beer that my son loves.) Could I get better pricing shopping around online? Most of the time, yeah - but those savings would usually be eaten up by shipping. Plus I look at supporting my LHBS from a selfish regard - when I screw up and run out of something (like DME on a day when I need to get my yeast starter going) and I was very grateful that I could run out and grab it so I can still brew this weekend.

 
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Old 10-25-2012, 09:52 PM   #30
Marlowefire
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Went to a LHBS that is actually 40 miles away on te recommendation of some fellow homebrew club members. Went to pick up some roeselare yeast and some dme an other products. Ended up spending $85.

I noticed the roeselare yeast was dated from February. This was last week so the yeast was over 7 months old. Talked to guy and he said he would knock off a couple of bucks if I wanted it. I said sure!

He rang it up. Yeast was 6.95. I thought that was wrong so I asked him. He said. Yeah I could only do like 50 cents. Sorry. I asked why he didn't tell me that before he swiped my credit card and he just stared at me. I asked what the regular price was and he said it was like 7.50 or so. I said. Oh weird. Thanks I guess

I went online to brew depots website (that's this LHBS) and saw that the regular price for this yeast was 6.95. The guy knew it was my first visit there and lied to my face and knowingly broke my trust.

Yeah I'll stick with the big guys from now on. It's cheaper and they won't lie to me.

 
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