My computer has a virus - Home Brew Forums

Register Now!
Home Brew Forums > Home Brewing Community > General Chit Chat > My computer has a virus

Reply
 
Thread Tools
Old 10-10-2012, 02:50 PM   #1
jgln
Recipes 
 
May 2008
Southern, NJ
Posts: 3,486
Liked 54 Times on 42 Posts



I am using my laptop now, but the virus has my computer locked. I went online, on this computer, and I found a site that for $100 bucks or so the tech will remotely log into my computer and clean it up. Well, since it has already been attacked I am leary letting someone I don't know log in remotely.

Anyone else use a service like this? Any suggestions? I cannot download software online due to the block. Virus says I was downloading child porn, which I was not, and says it is FBI and unless I pay $200 in 48hrs they will report me to local authorities. But it says it is the FBI...really? When did the FBI take bribes for child porn?? I did a search and it is a scam.

 
Reply With Quote
Old 10-10-2012, 02:55 PM   #2
broadbill
Recipes 
 
Aug 2007
Southern Maine
Posts: 3,919
Liked 530 Times on 357 Posts


Its a scam, but its a virus. If you can boot from another drive, you should probably wipe the drive and reinstall the operating system. I hope you have backed up your data, because you will lose it all with this plan. good luck.

 
Reply With Quote
Old 10-10-2012, 02:58 PM   #3
jgln
Recipes 
 
May 2008
Southern, NJ
Posts: 3,486
Liked 54 Times on 42 Posts


Well, yes I can default my computer to default but I don't want to do that. Do you really think a service would not be able to save my files?

 
Reply With Quote
Old 10-10-2012, 03:00 PM   #4
jgln
Recipes 
 
May 2008
Southern, NJ
Posts: 3,486
Liked 54 Times on 42 Posts


I have no problem taking it to a shop and have them do it, or geek squad to the house, I have no child porn on it, but I was wondering if having someone log in remote the easy way. Can I buy a CD software in a store? I have to admit, I only have the virus software that came with it and that has probably expired.

 
Reply With Quote
Old 10-10-2012, 03:04 PM   #5
broadbill
Recipes 
 
Aug 2007
Southern Maine
Posts: 3,919
Liked 530 Times on 357 Posts


Quote:
Originally Posted by jgln View Post
I have no problem taking it to a shop and have them do it, or geek squad to the house, I have no child porn on it, but I was wondering if having someone log in remote the easy way. Can I buy a CD software in a store? I have to admit, I only have the virus software that came with it and that has probably expired.
I dunno about the remote hookup, but I would imagine they would need to have the computer booted up and on the internet to access it. If the virus doesn't let you get that far, you will either have to do it yourself or take it to someone.

 
Reply With Quote
Old 10-10-2012, 03:04 PM   #6
NervousDad
BFM
HBT_SUPPORTER.png
 
NervousDad's Avatar
Recipes 
 
Jan 2012
City of the Steamer
Posts: 1,253
Liked 277 Times on 185 Posts


Download malwaybytes from another computer, start your pc with the virus in safe mode install the malwarebytes and you should be good to go 99% of the time. Don't allow the remote login. Many of these viruses are written specifically to hold your pc hostage so they can go in with an easy fix.

3
People Like This 
Reply With Quote
Old 10-10-2012, 03:05 PM   #7
bobbrews
Recipes 
 
Jan 2011
Sierra, Nevada
Posts: 4,033
Liked 439 Times on 350 Posts


It sounds like a malware scam. If your computer is also slow, sluggish, and acting crazy then I suggest the following advice.

Back up your information on flash drives or CDs. Then restart your computer, and before Windows starts, enter BIOS by pressing the appropriate "F" key. Change your boot priority to CD-ROM first, Hard Drive second. Then using your original Windows CD, perform a full reinstall of Windows, which will erase everything and restore your computer to how it was on day one. The entire process will take a couple hours. But it's easy enough to do yourself and you won't have these problems any longer.

 
Reply With Quote
Old 10-10-2012, 03:08 PM   #8
jgln
Recipes 
 
May 2008
Southern, NJ
Posts: 3,486
Liked 54 Times on 42 Posts


What I don't get is if my computer has been compomised, why would I enter my credit card # on it to download a cleanup software?

 
Reply With Quote
Old 10-10-2012, 03:09 PM   #9
broadbill
Recipes 
 
Aug 2007
Southern Maine
Posts: 3,919
Liked 530 Times on 357 Posts


Quote:
Originally Posted by jgln View Post
What I don't get is if my computer has been compomised, why would I enter my credit card # on it to download a cleanup software?
you wouldn't...what are asking exactly?

edit to add: I'm assuming that when you said that remote fix is an option, is that you had a reputable one in mind and that you could access them without using the comprimised computer. If you can't do that, everything is moot. I'd attempt a backup and wipe/reinstall OS.

 
Reply With Quote
Old 10-10-2012, 03:09 PM   #10
GilaMinumBeer
HBT_LIFETIMESUPPORTER.png
 
GilaMinumBeer's Avatar
Recipes 
 
Jan 2008
Posts: 58,347
Liked 7396 Times on 6074 Posts


Use your laptop to make a bootable disc/usb for offline scan with Windows Defender. Then run Malware Bytes off a USB while in safe mode. Then run the Resplendence software 'Sanity check' for rootkits.

 
Reply With Quote


Reply
Thread Tools


Similar Threads
Thread Thread Starter Forum Replies Last Post
Computer Virus CreamyGoodness General Chit Chat 22 03-13-2012 10:38 PM
Virus protection for my computer search farmerbrad General Chit Chat 27 01-11-2012 05:51 PM
McKBrew needs computer help (Vundo Virus) McKBrew General Chit Chat 19 12-25-2008 02:44 PM
Restoring Computer speed for the computer illiterate? Sea General Chit Chat 21 11-30-2008 02:58 AM


Forum Jump