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Old 02-12-2006, 01:25 AM   #1
mayday1019
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Jan 2006
Weymouth, MA
Posts: 86


Has anyone bought a brewkit from LearntoBrew.com? I have been looking online and am about to pull the trigger on this one. Has anyone experienced the products and service from this site?

Thanks!



 
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Old 05-24-2010, 10:23 PM   #2
Brewmoor
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Aug 2009
Colorado
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I ordered 2 sets of ball lock disconnects from them several weeks ago. When the order came there was only one set. I tried sending email through Ebay and got a message that they would not respond until after the 19th. I emailed the website and heard nothing.

I remembered today when Ebay spammed me about leaving feedback. So I sent another email and left a message on their phone. Should I expect a response? Should I wait a day or so? I feel compelled to leave negative feedback on Ebay if they do not contact me. I know I am only out a few bucks but it sorta bugs me.

What do you all think?


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Old 05-24-2010, 10:28 PM   #3
JOHN51277
 
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Nov 2005
Orlando, FL
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If you got bad service, by all means let people know. Bad service needs to be brought up more. Don't settle for second rate service!
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Old 02-09-2012, 06:08 PM   #4
bode82
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Sep 2009
Brazil
Posts: 1

I ll copy and paste an e-mail i just sent to learntobrew homebrewshop:

Dear Learntobrew shopowner,

if you already learned how to brew now its time to learn how to treat your customers!

The thing is, i made an order (905247) several weeks ago and received a confirmation e-mail as below.
But i logged at the site and the information i got there says that the order doenst exist.
Since then i sent several e-mails (4 to be exactly) to:
- [email protected]
- [email protected]
- [email protected]

But unfortunately, no one cared enough to answer.
Well i made the order and its pretty fair for me to know if it was already shipped, and if everything is ok.

If i still get ignored i will personally post what happened to me in all american homebrewing foruns i participated and consider a law action to prevent such thing happens to other people

Consider this one last chance to do the right thing and answer my e-mail.
Regards.
Daniel

 
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Old 02-09-2012, 06:12 PM   #5
chainsmoke
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Jun 2010
Central, MA
Posts: 35

I'm glad mayday1019 finally got his answer!

 
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Old 02-09-2012, 07:01 PM   #6
Westel
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Jul 2009
OK
Posts: 35
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This shop used to be very good, When I get a chance to make it to Oklahoma city I stop in. This last time I stopped in there were new people there and they seemed to not have any clue what was going on... also they were out of 2 row lol. Not sure if owner has changed or what but this won't be my go to place anymore for sure.

 
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Old 02-09-2012, 07:14 PM   #7
mike_23us
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Oct 2010
Moore, Oklahoma city, Oklahoma
Posts: 84
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I'm going to say Ive never had a problem with them, they are very knowledgable and Chris is always willing to answer questions, plus there Class's are awesome.

 
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Old 02-09-2012, 11:51 PM   #8
brad6622
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Jan 2012
Posts: 7

Never bought off their website but have bought from their store and had no issues at all except prices in store are more expensive than online

 
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Old 09-21-2012, 01:43 PM   #9
bygracealone
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Aug 2012
Pittsburgh, PA
Posts: 12
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Hey guys,

I just wanted to put in a good word for the folks over at Learn to Brew. I bought a premium two tap tower kegerator kit from them with upgraded Perlicks shipped for $377.

While placing my order I asked for a couple of modifications, which they were unable to do since the kits come pre-assembled. Anyway, long story short, they surprised me with an upgraded stainless steel tower for free!

Nice guys over there, so I thought I'd pass along my good experience.

By the way, here's the link to the setup I bought from them:

http://www.learntobrew.com/store/ite...Regualtor.html

Sincerely,

Steve



 
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